> Markdown version of [/jobs/ext/331921-it-implementation-specialist](https://www.wearedevelopers.com/jobs/ext/331921-it-implementation-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Implementation Specialist - **Company:** Multiverse - **Location:** London, UK - **Contract:** Permanent contract - **Skills:** Software as a Service, Cyber Security, RAID, PRINCE2, Scrum Methodology, Product Software Implementation Methods, Systems Integration, Enterprise Software Applications, Information Technology - **Published:** June 7, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=3a90e7c19ee4f8a5 ## About the Role Do you have experience in Scrum?, We value different perspectives and a variety of backgrounds. Delivery rigour matters, but we care just as much about your mindset - the way you bring order to complexity, the calm you hold under pressure, and your instinct for keeping people aligned. We'd love to hear from you if: * You have a strong track record of delivering technical or IT programmes end-to-end in a scaling organisation - you've owned the plan, not just contributed to it * You're an excellent communicator who can hold your own with senior stakeholders and translate technical complexity in either direction * You understand IT security frameworks - particularly ISO 27001 - and have lived experience of owning controls, evidence, and audit readiness * You're technically literate enough to be credible with engineers - you understand identity, endpoint, and SaaS tooling well enough to challenge and coordinate, even if you're not the one building it * You're highly organised, write clear documentation, and hold yourself and others to a high standard without being prompted * You're calm and decisive under ambiguity - you make the call, communicate it clearly, and follow through Bonus points (but not required) for: * Experience integrating systems and teams through an M&A process * A recognised project or programme qualification (Prince2, PMP, Agile / Scrum) * A background in high-growth tech or edtech environments * Exposure to GDPR and data protection compliance in a technology context * Familiarity with modern identity, MDM, and endpoint security platforms ## Description We're looking for an IT Implementation Lead to take ownership of the technical programmes that keep our Enterprise Technology function moving - and to be the steady hand that turns complex, cross-functional work into delivered outcomes. This is a delivery and stakeholder role, not a break-fix one. You'll own major programmes end-to-end - coordinating the technical specialists, keeping leadership informed, and making sure compliance and audit readiness are built in from day one. You won't need to write the automation yourself, but you'll be technical enough to challenge it, translate it, and hold the detail in a room full of engineers. You'll partner closely with our IT Systems Engineer, who provides the hands-on automation and integration depth behind the programmes you lead - you set the direction and own delivery; they build the solutions. You'll report directly to the Head of Enterprise Technology and work closely with Engineering, Security, Legal, Finance, and People teams. If you enjoy bringing order to ambiguity, moving programmes from idea to live, and being the person stakeholders trust to land things - this is the role for you. What You'll Do Drive our most critical technical programmes * Lead complex, cross-functional programmes from initiation through to delivery - a major identity platform consolidation, an endpoint security rollout, machine-identity work, and the integration of a recent acquisition are all live or imminent * Coordinate technical specialists, vendors, and implementation partners, holding everyone to scope, timeline, and quality * Run multiple programmes simultaneously without dropping the detail - scoping, planning, RAID, and post-implementation review Own compliance and certification * Own our ISO 27001 and Cyber Essentials Plus work streams - controls, evidence, and audit readiness maintained to a high standard year-round, not just at audit time * Build compliance into delivery from the start, so programmes ship secure and evidenced rather than retrofitted * Work with Security and the wider business to keep our risk register and controls current Keep stakeholders aligned and the function visible * Be the clear, reliable bridge between technical delivery and the business - translating complexity for Engineering, Legal, Finance, People, and leadership without losing the substance * Own programme reporting and status communication, calibrated to the audience - from working-level detail to executive one-pagers * Lead tooling strategy and rationalisation initiatives, working with department leads to reduce complexity and realise cost savings across the business * Support the Head of Enterprise Technology in planning and prioritising the team's workload as the function scales, * A genuinely high-impact role - you'll own programmes that touch the whole business, not just tickets in a queue * A lean, collaborative team where your judgement is trusted and your work is visible * The chance to shape how Enterprise Technology delivers and scales at a fast-growing edtech company ## Related Videos - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [One Pipeline, Three Regulator - SBOM Compliance for the Developer](https://www.wearedevelopers.com/videos/100169-one-pipeline-three-regulator-sbom-compliance-for-the-developer) - [Cyber Security: Small, and Large!](https://www.wearedevelopers.com/videos/259-cyber-security-small-and-large) - [Less Is More: How Lagom and Agile Can Create Harmonious Workflows](https://www.wearedevelopers.com/videos/1993-less-is-more-how-lagom-and-agile-can-create-harmonious-workflows) - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) ## Related Articles - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Events like RSAC Get You CISOs. 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