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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Public Insight Analyst - **Company:** Northumbria Police - **Location:** Newcastle upon Tyne, UK (Remote available) - **Salary:** £36,066.0 - £41,028.0 - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Artificial Intelligence, Big Data, Statistical Hypothesis Testing, Service Design - **Published:** June 7, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=f6fc76e9b4d06cdf ## About the Role Do you have experience in Relationship management?, * Degree educated (or equivalent experience) with strong analytical skills to identify themes, trends and issues. * Technical competencies in a range of analytical software (e.g. Microsoft Excel, BI products) to design and build user friendly, informative performance products to inform decision making and performance discussions. * High level of planning and organising. * Excellent problem-solving ability, identifying opportunities to enhance performance and service delivery. * Committed to team development, including identifying and supporting ongoing training needs. * Highly effective communicator with strong influencing skills, able to present information clearly and with impact. * Strong relationship management skills with the ability to build and maintain professional networks. * Demonstrates accountability, taking ownership of decisions and actions. ## Description Here at Northumbria Police, we think our region is amazing! It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively, think you have what it takes to help us make a difference? This could be the perfect time for you to join us in our Corporate Hub as a Public Insight Analyst. As a Public Insight Analyst, you will play a key role in delivering a high-quality analytical and technical service that helps the organisation better understand the experiences, perceptions, and needs of our communities and service users. You will gather, analyse and interpret a wide range of qualitative and quantitative data to provide meaningful insight that supports evidence-based decision making and drives continuous improvement across policing services. Working closely with colleagues and stakeholders, you will translate complex data into clear, accessible insight that informs strategy, operational delivery and service design. Your work will directly contribute to improving outcomes for the public, ensuring that the voice of communities is reflected in how services are developed and delivered, and supporting the Force in building trust, confidence and legitimacy within the communities it serves. What you'll do * Oversee and coordinate daily activity of public insight staff, managing workloads to meet deadlines and targets. * Implement standards and protocols for the Contact Unit through quality checks on completed interview records and data input, identifying patterns and trends to ensure reliability and accuracy of data collection. * Support the design, delivery, and review of telephone and online surveys aligned to stakeholder needs. * Provide advice and guidance to senior managers and staff in relation to research techniques that ensure appropriate data collection and analysis to meet the aims and objectives of research. * Deliver research using qualitative and quantitative methods to inform improvements and meet organisational needs. * Coordinate complex statistical analysis of large datasets, using significance testing and correlation to identify trends, drivers, and insights., We are proud members of the Business Disability Forum, working together to improve the lives of disabled employees. As a Disability Confident Leader, we are committed to offering an interview to disabled applicants who meet the essential criteria for the role. In cases of very high application volumes, we may prioritise those who most closely meet the criteria, ing the same fair approach for all candidates. If you tell us that you have a disability, we can make adjustments to support you through the recruitment process (for example we can arrange extra time for tests or provide a sign language interpreter) You can get in touch with us via careers@northumbria.police.uk for any support regarding the application process. Please provide us with plenty of notice so we can ensure your visit goes smoothly. Use of AI in Applications: At Northumbria Police, we embrace innovative technologies to enhance our recruitment process. We understand that candidates may use AI tools to assist with their applications. While AI can be a valuable resource, we encourage applicants to ensure their submissions accurately reflect their personal qualifications, experiences, and skills. Our selection process includes thorough evaluations to verify the authenticity and suitability of all applications. We value genuine and thoughtful responses that showcase your unique strengths and perspectives. If your application is successful, we'll ask you to complete a Recruitment Vetting (RV) form, therefore you must be a resident of the UK for a minimum period of 3 years to ensure vetting checks can be successfully performed. A job offer will be dependent upon vetting clearance, medical information, and references. ## Related Videos - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [What If We Designed Employee Experience Like a Customer Journey?](https://www.wearedevelopers.com/videos/1824-what-if-we-designed-employee-experience-like-a-customer-journey) - [Alibaba Big Data and Machine Learning Technology](https://www.wearedevelopers.com/videos/37-alibaba-big-data-and-machine-learning-technology) - [Forecasting Cyber Attacks with Glassdoor Reviews - Lianne Potter](https://www.wearedevelopers.com/videos/2143-forecasting-cyber-attacks-with-glassdoor-reviews-lianne-potter) - [From Tables to Graphs in Minutes: Supercharging Kusto Graph Analytics with AI-Powered Development](https://www.wearedevelopers.com/videos/1543-from-tables-to-graphs-in-minutes-supercharging-kusto-graph-analytics-with-ai-powered-development) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) ## Related Articles - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Dev Digest 164: AI Agents, AI Blindspots and MCP security problems](https://www.wearedevelopers.com/magazine/578-dev-digest-164-ai-agents-ai-blindspots-and-mcp-security-problems)