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# Desktop Support Engineer L2 ES

- **Company:** Excis Compliance ltd
- **Location:** Barcelona, Spain
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, IMac, Apple Mac Systems, Configuration Management Databases, Domain Name System (DNS), Networking Hardware, Inventory Management Software, Microsoft Office, Networking Basics, TCP/IP, Cisco, Windows Client
- **Published:** May 29, 2026
- **Apply:** https://www.opcionempleo.com/jobad/esf015f8807d4fbf9275833f0a54de7982

## About the Role

What You Need
1-2 years in L2 desktop support with Windows 10/11, macOS, Microsoft Office, and OS deployment
Solid understanding of networking basics (TCP/IP, DNS, WINS) and common network devices (Cisco, HP)
Experience with mobile devices, printer support, and working in an ITIL-managed environment
Strong customer service mindset, documentation skills, and ability to work independently across Barcelona sites
Valid driver's license and access to a personal vehicle for multi-location support

## Description

WE'RE HIRING AS AN L2 DESKTOP SUPPORT TECHNICIAN IN BARCELONA!
Excis is a global IT support leader, driven by innovation and collaboration. We're looking for a proactive L2 Desktop Support Technician to handle advanced hardware, software, and asset management across multiple sites in the Barcelona area.
Join us for a rewarding career in a supportive, family-like environment where you'll look forward to coming to work every day.
Client in 190+ countries
6000+ Engineers
200+ Enterprise Clients
We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first.
Start your journey with Excis and grow with us!
What You'll Do
Provide L2 onsite and remote support for Windows and Apple devices, handling IMAC, advanced troubleshooting, and VIP support
Perform asset tagging, CMDB updates, and inventory tracking across dedicated and dispatch sites per ITIL processes
Support printers, AV systems, hardware refreshes, warranty coordination, and new hire onboarding


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