> Markdown version of [/jobs/ext/3320798-cloud-operations-technician](https://www.wearedevelopers.com/jobs/ext/3320798-cloud-operations-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Cloud Operations Technician - **Company:** London Borough of Barking and Dagenham - **Location:** London, UK - **Contract:** Permanent contract - **Skills:** Microsoft Access, Microsoft Windows, Active Directory, Microsoft Azure, Microsoft Online Services, Cloud Computing, Cloud Storage, Windows Servers, Microsoft SharePoint, Software Troubleshooting, Microsoft InTune, Hardware Infrastructure - **Published:** September 4, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=3b452388441d81ab ## About the Role What You'll Bring Strong experience with Microsoft cloud technologies and on-prem infrastructure Solid understanding of identity, access, and security principles Proven ability to troubleshoot complex technical issues Familiarity with ITIL processes, SLAs, and service delivery A proactive mindset with a focus on continuous improvement Experience with planning and carrying out Technical changes following ITIL processes ## Description Are you an experienced hands-on IT professional with a passion for cloud, security, and solving complex problems? We're looking for a proactive Support Engineer to join our team and play a key role in keeping critical systems secure, stable, and performing at their best. What You'll Be Doing… Deliver day-to-day support across Azure, Microsoft 365, Windows Server & Active Directory Own and resolve 2nd/3rd line incidents Support modern workplace tools including Exchange Online, SharePoint, Teams, Intune & Entra Monitor systems, respond to alerts, and keep services running smoothly Contribute to security, compliance, and data protection across the organisation Carry out Azure IaaS administration, e.g. VM Builds, Storage accounts, AUM, Backup/ASR Drive improvements through root cause analysis, automation, and best practice Collaborate with wider IT, security, and project teams to deliver high-quality services ## Related Videos - [Developer Tools for Microsoft Azure](https://www.wearedevelopers.com/videos/450-developer-tools-for-microsoft-azure) - [Startup Presentation: StorX - Future of Cloud Storage](https://www.wearedevelopers.com/videos/1176-startup-presentation-storx-future-of-cloud-storage) - [Hacking MSSQL on Cloud. All of them. How I became sysadmin on Azure, AWS, GCP and Alibaba.](https://www.wearedevelopers.com/videos/100339-hacking-mssql-on-cloud-all-of-them-how-i-became-sysadmin-on-azure-aws-gcp-and-alibaba) - [Green Cloud Computing](https://www.wearedevelopers.com/videos/592-green-cloud-computing) - [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies) - [Leverage Cloud Computing Benefits with Serverless Multi-Cloud ML ](https://www.wearedevelopers.com/videos/78-leverage-cloud-computing-benefits-with-serverless-multi-cloud-ml) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london) - [7 Cloud Computing Trends Coming in 2025 for Developers](https://www.wearedevelopers.com/magazine/412-7-cloud-computing-trends-coming-in-2025-for-developers) - [The Best Co-Working Spaces in London](https://www.wearedevelopers.com/magazine/296-the-best-co-working-spaces-in-london)