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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Lead Software Engineer (Remote, United Kingdom) - **Company:** Live Nation - **Location:** UK (Remote available) - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Java (Programming Language), Application Programming Interfaces (APIs), Artificial Intelligence, Amazon Web Services, Software Applications, Application Performance Management, Confluence, Code Coverage, Continuous Integration, Database Queries, Software Debugging, Software Design Documents, Amazon DynamoDB, Fault Tolerance, Design of User Interfaces, MySQL, Node.Js, NoSQL, Systems Development Life Cycle, Standard Sql, SONAR (Symantec), Data Streaming, TypeScript, Web Applications, Web Services, Cloud Platform System, Grafana, Gitlab, Kubernetes, Infrastructure Automation Frameworks, Information Technology, Low Latency, Build Tools, Cloudwatch, Terraform, Jenkins, Programming Languages - **Published:** September 10, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=932d83adf6bb1d6a ## About the Role * Bachelor's degree in Computer Science or related technical field. * Proficiency in one or more of the following programming languages -Java, Typescript, NodeJS and willingness to learn the others. * Proven years of experience in building high-traffic web applications and deploying to production with a focus on quality and long-term maintainability. * Experience in working with cloud-based platforms (preferably AWS). * Experience supporting live applications - good debugging skills, reading logs, reading application dashboards like Grafana / AWS monitors (e.g., CloudWatch) - identifying issues and solving them efficiently. * Experience writing SQL queries, working with SQL (e.g., MySQL) and NoSQL databases (e.g., DynamoDB). * Experience working with Infrastructure as code tools like Terraform, Kubernetes, and Helm. * Experience working with code and build tools like Gitlab, CI/CD, Jenkins, and Sonar. * Experience working in an Agile team - attending stand-ups, delivering work in a time-boxed setting, etc... Ability to work under some pressure e.g., handling production issues, on-call support for live systems, etc... * An overall calm personality - ability to see the big picture and how the current team / task / project fits into it. Nice to know / good to have * UI design experience, building client facing data applications * Experience in the entertainment and/or online ticketing industry * Familiarity with operating across diverse cultural and regulatory environments (Europe, Asia, South America) * Understanding of your own usage of AI (Claude or similar) in the SDLC YOU (BEHAVIOURAL SKILLS) * Strong verbal communication, ability to clearly communicate ideas, work status, advocate for (or against) a particular approach or design. * Documentation skills - ability to make the path easier for new team members / new hires / interns by organizing knowledge in Confluence, wiki, or similar. * Ability to manage self and own time, deliver work on time, evaluate and estimate work. * Ability to work with various teams, including tech and product, incorporate their inputs into the work being done, and manage expectations on issues & enhancements. Experience running teams on a day to day basis (Not people management) and can provide examples of how you've handled various scenarios when running those teams. * ## Description The TM1 Marketing & APIs team is Ticketmaster's marketing team producing systems to allow our clients to unlock the power of data to make decisions regarding marketing to our fans. THE JOB Ticketmaster Marketing team is looking for an experienced, motivated, and self-driven candidate who can contribute towards various aspects of taking our offering to the next level and building out our new API systems to provide data to our marketing partners and clients. This involves design, development, and production support of the systems as well as working with product teams and other engineering teams in shaping the future of the application. Now is an exciting time to join the team and make a real difference as well as showcase your design and architecture skills as we shape the next generation of data in ticketing with intelligent profile, AI initiatives, integration with various components of the TM ecosystem, and overall, building a world-class system. If you are the sort of person that enjoys a fast-paced work environment, is able to quickly pick-up cutting-edge technologies and product concepts, and has the desire to experiment with and evaluate new technological paths forward, this is the role for you. WHAT YOU WILL BE DOING * Design and develop new systems and implement enhancements to existing systems, breaking down complex problems into essential components and building efficient solutions. * Work with product teams to gather and understand requirements, discuss approaches, design solutions based on the requirements and create design documents for implementation keeping in mind costs, capacity, shelf-life and choosing the right tools and technologies. * Design and develop high-traffic, large scale software applications as a full-stack developer - systems ranging from front-end UI, web and API services, data models and data flow processes, infrastructure for deploying and long-term maintenance of the systems. * Design and develop peripheral systems and processes - monitoring and alerting services, automated build and deployment pipelines, systems for gathering application performance metrics, ensuring efficiency in cost. * Ensure best practices in system development ranging from test coverage, use of enterprise standards, adherence to target architecture, high-availability and scalability, low latency, and fault-tolerance, thus ensuring delivery of high-quality systems. * Create detailed documentation on systems as well as processes ranging from checklists for onboarding new hires, comprehensive overview of systems, runbooks for developing, monitoring and troubleshooting system issues and recommendations on future improvements. * Own solution design discussions and meetings to ensure systems are aligned in the bigger scheme of things. Also evaluating new tools and technologies for feasibility, cost and subsequent use in the company and teams * Leading teams in development of new systems and new initiatives by executing the duties mentioned above as well as guiding, mentoring and in general helping team members in learning applications, technologies, best practices and processes. Reviewing code for quality, correctness and efficiency. * Owning project delivery from a day-to-day standpoint - participating in daily agile stand-ups, escalating blockers to stakeholders, ensuring timely completion of tasks & overall project & spring goals. Communicating updates to stakeholders and working with them on timelines. * Recognized as a subject matter expert who shapes technical standards and practices beyond the immediate team. * Influences technical strategy and roadmaps through collaboration with other Tech Leads, architects, product teams, and senior stakeholders. * Drives adoption of reusable engineering patterns and improvements across related teams. * Represents the team in cross-functional technical decisions and communicates the wider implications of proposed approaches.