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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technology Support Administrator - **Company:** University of Toledo - **Location:** Toledo, OH, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Spyware, Antivirus Softwares, Apple Mac Systems, Unix, Desktop Virtualization, Distributed File Systems, Industry Standard Architecture, Local Area Networks, Project Management Software, Microsoft Office, Microsoft Project, System Center Configuration Manager, Windows Servers, Network Service, Server Administration, Service Pack, Software Systems, Web Applications, Backup and Restore, Wireless Networks, Enterprise Software Applications, Peripherals, Adobe, Information Technology, Cisco - **Published:** September 3, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=3e63b7cbd56c4af3 ## About the Role * Two years of desktop support in Microsoft and Apple hardware and software environments and mastery Microsoft Windows operating systems * Various industry standard software packages including MS Office suite and Adobe * Wireless networks and client-side networking * Building and deploying images using tools such as MS SCCM * Windows Server administration * Anti-virus, anti-spyware, and other workstation security products and solutions * Desktop encryption * Active Directory * Remote systems management tools * Peripherals including networked printers and print queues * Conferencing and instructional technology (projectors, presentation equipment, Cisco Telepresence, SmartBoards, etc.) * Driver's license Preferred Qualifications: * Virtual Desktop Infrastructure (VDI) * Mobile device management * Help Desk support tools * Supervision of junior or student employees * Unix based Operating Systems support * Project management work and project management software such as MS Project * Healthcare or higher education experience ## Description Working as a Technology Support Administrator, this position is responsible for the information technology support, planning, and design of workstations, peripherals, and network services; and for providing information technology support for faculty, staff, research computing, and/or students., * Assist in the support and maintenance of the Local Area Network infrastructure and network services. * Install, upgrade and support Microsoft Windows operating systems and various industry-standard software packages. Maintain OS upgrades and security patches as required. * Active Directory administration. * Use of system management tools including SCCM. * Install, upgrade and support various hardware (i.e. servers, workstations, laptops, and peripherals). * Provide support for distributed file/storage servers and backup systems. * Encrypt workstations for Windows and Mac operating systems. * Research, test compare, and recommend hardware and software solutions to enhance security and overall performance at the workstation level. * Hire, recruit, and manage student support staff. * Provide support and training for instructional technology (Smartboards, Cisco Telepresence endpoints, projectors, LCD/LED displays, etc.). * Design and maintain software images for faculty, staff, and instructional lab computers. * Provide informal training on the use of software packages and web-based applications. * Consult and advise on the purchase and acquisition of information technology, and prepare quotes for hardware, software, and peripherals as required. * Provide reports as requested (inventory, work flow, etc.). * Provide onsite diagnostics, troubleshooting, feedback, and field testing to network and server administration staff. * Participate in an on-call rotation as required. ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [3x Performance: A Humbling Journey](https://www.wearedevelopers.com/videos/100165-3x-performance-a-humbling-journey) - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [WeAreDevelopers LIVE - Node and Package Security](https://www.wearedevelopers.com/videos/2138-wearedevelopers-live-node-and-package-security) - [NoCode LiveCode: Leveraging AI Tools to Craft Fully Functional Apps!](https://www.wearedevelopers.com/videos/1169-nocode-livecode-leveraging-ai-tools-to-craft-fully-functional-apps) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Résumé-Driven Development: How IT trends affect the job market for software developers](https://www.wearedevelopers.com/magazine/59-resume-driven-development-how-it-trends-affect-the-job-market-for-software-developers)