> Markdown version of [/jobs/ext/3322390-desktop-support](https://www.wearedevelopers.com/jobs/ext/3322390-desktop-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Desktop Support

- **Company:** HCL Technologies
- **Location:** Melbourne, FL, United States
- **Salary:** $42,000.0 - $68,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Windows, Apple Mac Systems, Microsoft Outlook, Issue Tracking Systems, Microsoft Office, System Center Configuration Manager, Microsoft PowerPoint, CompTIA Strata - PC Hardware Technology Engineer, Tablet Computers, Servicenow
- **Published:** September 10, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=23831fbc2d1b4755

## About the Role

* Must possess a professional demeanor with strong customer service, consulting, and training skills
 * Experience troubleshooting and repairing desktop and laptop hardware in the field or a related environment
 * Basic understanding of networks, Intel servers, and telecom systems
 * Strong break/fix skills for desktops, workstations, notebooks, and Dell tablets
 * Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)
 * Strong Microsoft Windows operating system troubleshooting skills
 * Strong macOS troubleshooting skills (Big Sur and above)
 * Excellent problem-solving and critical-thinking abilities
 * Strong written and verbal communication skills
 * Self-motivated with the ability to work independently and with minimal supervision
 * Excellent time management skills
 * Detail- and process-oriented mindset
 * Ability to walk long distances across large facilities
 * Must be able to pass a background security check
 * Valid driver's license and reliable transportation required

What Will Make a Candidate Stand Out

 * Experience with ticketing systems such as ServiceNow, Smart IT, or IT Connect
 * Prior experience supporting executive-level users
 * Certifications such as:
 * CompTIA A+ or equivalent
 * Microsoft MCSA (Windows 7, 8, or 10)
 * Networking certifications (CCNA or CCNP)
 * Experience with remote PC control and video conferencing tools
 * SCCM experience



## Related Videos

- [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management)
- [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure)
- [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents)
- [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com)
- [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company)
- [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles)

## Related Articles

- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know)
- [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume)
- [Remote Work: Best Practices for Developers](https://www.wearedevelopers.com/magazine/315-remote-work-best-practices-for-developers)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)