> Markdown version of [/jobs/ext/3322624-it-manager-epic-professional-billing-remote](https://www.wearedevelopers.com/jobs/ext/3322624-it-manager-epic-professional-billing-remote). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Manager, Epic Professional Billing - Remote

- **Company:** Optum, Inc
- **Location:** Minneapolis, MN, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $91,700.0 - $163,700.0
- **Contract:** Permanent contract
- **Skills:** Software Applications, Health Informatics, Information Technology Outsourcing, Information Technology, Epic Hospital Billing, Epic Professional Billing
- **Published:** September 9, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=71f1e385c75d7aee

## About the Role

* Epic Certification in Professional Billing and/or Resolute Hospital Billing
 * 5+ years of experience supporting healthcare providers and/or organizations
 * 5+ years of experience leading and executing on complex IT managed services delivery
 * 5+ years of experience with end-to-end experiences delivering both software applications and technology platforms
 * 5+ years of experience successfully implementing and supporting highly scalable technology solutions for clients
 * 2+ years of technology leadership experience
 * 2+ years of direct leadership of team(s)
 * Experience working in fast paced, dynamic environment
 * Proven ability to collaborate with internal (IT) and external (operational) cross functional groups
 * Demonstrated success building relationships and accomplishing common goals for clients, * Undergraduate degree in computer science, information assurance, MIS or related field or equivalent experience in healthcare IT
 * Experience with application delivery of EHR and integration with downstream systems
 * Experience in leading a team
 * Experience influencing, problem solving and negotiation skills
 * Proven solid written and verbal communication skills, with customer service focus

*
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

## Description

* Lead day-to-day service delivery for Epic Professional Billing, including incidents, requests, enhancements, and project work
 * Serve as the main escalation point and partner with internal and client stakeholders to resolve issues and maintain strong performance
 * Manage, coach, and develop team members while supporting performance, staffing, and career growth
 * Collaborate with leadership and project teams on planning, prioritization, roadmaps, and best practices
 * Support client success by aligning resources, communicating operational updates, and driving continuous improvement
 * Participate in internal initiatives such as interviewing candidates and sharing best practices across teams
 * Support business development efforts through solution design and client engagement
 * Identify opportunities for optimization, application rationalization, and improved client outcomes
 * Provide status updates and reporting as needed

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.


## Related Videos

- [Why Your Next Best Talent Might Not Be in Your Neighborhood](https://www.wearedevelopers.com/videos/1861-why-your-next-best-talent-might-not-be-in-your-neighborhood)
- [Securing your application software supply-chain](https://www.wearedevelopers.com/videos/468-securing-your-application-software-supply-chain)
- [Beyond the 9–5: Designing Work Around Humans](https://www.wearedevelopers.com/videos/1321-beyond-the-9-5-designing-work-around-humans)
- [Coding for Good: Achieving social change with an app](https://www.wearedevelopers.com/videos/1645-coding-for-good-achieving-social-change-with-an-app)
- [What if your HR software adapted to you, not the other way around?](https://www.wearedevelopers.com/videos/100259-what-if-your-hr-software-adapted-to-you-not-the-other-way-around)
- [Hiring AI Native Talents](https://www.wearedevelopers.com/videos/100268-hiring-ai-native-talents)

## Related Articles

- [Best Paying Remote Jobs](https://www.wearedevelopers.com/magazine/255-best-paying-remote-jobs)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Best Job Boards for Remote Work for Developers](https://www.wearedevelopers.com/magazine/290-best-job-boards-for-remote-work-for-developers)
- [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers)
- [Remote Work: Best Practices for Developers](https://www.wearedevelopers.com/magazine/315-remote-work-best-practices-for-developers)
- [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)