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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Junior Application Engineer - **Company:** CITCO - **Location:** Charlotte, NC, United States - **Experience:** Starter - **Contract:** Permanent contract - **Skills:** Amazon Web Services, Server Applications, Unix, Information Systems, Databases, Extract Transform Load (ETL), Relational Databases, Database Queries, Linux, Web Servers, Python (Programming Language), Networking Basics, Performance Tuning, Windows PowerShell, Proprietary Software, Standard Sql, Shell Script, Software Engineering, Product Software Implementation Methods, Solaris (Operating System), PL-SQL, SQL Databases, Systems Integration, Cloud Platform System, Cloudformation, Information Technology, Data Management - **Published:** September 10, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=c48516669ae46ebd ## About the Role * You have a Bachelors' Degree or equivalent experience in a related field such as Computer Science, Engineering, or Information Systems. * Around 1 year experience in Enterprise Development or Application Support * Experience supporting 3rd party vendor applications and interfaces * Experience supporting and operating Cloud environments, preferably AWS * Strong experience with RDBMS, SQL and PL/SQL * Experience with Python coding, PowerShell scripting, shell scripting and cloud formation is a plus * Knowledge of Windows, UNIX (Solaris, Linux), basic networking * AWS or other cloud certifications is beneficial * Demonstrated knowledge and skill with managing change * Customer-focused, flexible and comfortable collaborating in a fast-paced global environment * Ability to quickly learn and apply new technologies * Strong listening, questioning and analytic skills Excellent oral/written communication skills * ## Description Proprietary software solutions and innovation are at the core of what differentiates Citco in the alternative investment space. Through our network of global development centres, Citco invests heavily in technology development, security, and infrastructure to ensure our clients continue to receive award-winning products that underpin our commitment to service excellence. As a core member of our Vendor Products IT team, you will work with dedicated professionals to ensure our clients maintain access to their critical information assets while keeping Citco ahead of industry trends. Your Role This position is responsible for Software implementation, System Integration, Development, Configuration, Technical Support, and Performance Tuning. The primary purpose of the position is to install and configure software and provide Level II Support for Vendor products. Initially the role relates to third party products in the area of CRM, Mailbox management and ETL process, but may expand over time into other vendor applications. Additional responsibilities may include Development of new system functionality, Project Management and Testing. Experience with AWS or Business Intelligence applications is desirable but not mandatory. The ideal candidate will have an Application Development and Support background with the ability to quickly learn vendor applications from the inside out. This position will work with Business units and the Technology Group. Occasional travel may be required. * You will analyze, support and maintain strategic bespoke business platforms in a hybrid hosting environment, across AWS Cloud and on-prem. * Provide engineering support of functional and performance issues on a range of applications * Prepare changes, scripting, monitor and schedule updates to optimize operations * Conduct performance analysis and tuning in of application servers, database tiers and infrastructure * Participate and collaborate across multi-functional groups in the operational support model Participate in the Operational Excellence strategy, including strategic monitoring and LEAN process improvement * Implementation * Install and configure new releases into Test and Production environments * Coordinate the Release process with business groups, vendors and operations Communicate detailed descriptions of functionality changes and provide follow-up support as required * Application Support / Development * Maintain applications, and Configure/Develop new system functionality * Administer and resolve support requests coming from application users * Create and run ad-hoc database queries / Reports * Effectively Communicate with the user community * Maintain existing interfaces, and Design and Develop application interfaces as required * Maintain working knowledge of technical enhancements and new functionality Troubleshoot and resolve performance issues at the OS, Database, and SQL code levels * Data Management & Configuration * Develop and execute database queries to manage tables * Create, Copy, Move, and Delete databases Oversee technical environments including databases, application servers, and web servers * Testing * Participate into QA and Stress Testing. * Provide direction and support to the Business Divisions for User Acceptance Testing. * Create Test Cases and coordinate execution of the Test Plans. ## Related Videos - [30 powerful AWS hacks in just 30 minutes: Boost your developer productivity](https://www.wearedevelopers.com/videos/1624-30-powerful-aws-hacks-in-just-30-minutes-boost-your-developer-productivity) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [WeAreDevelopers LIVE - Node and Package Security](https://www.wearedevelopers.com/videos/2138-wearedevelopers-live-node-and-package-security) - [My journey into DevOps world - How it all started!](https://www.wearedevelopers.com/videos/545-my-journey-into-devops-world-how-it-all-started) - [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker) - [The Time Paradox: Building Timezone-Safe Python/Django Applications](https://www.wearedevelopers.com/videos/1915-the-time-paradox-building-timezone-safe-python-django-applications) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)