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# IT NETWORK PROFESSIONAL

- **Company:** PACK & SEND EDINBURGH
- **Location:** Edinburgh, UK
- **Salary:** £42,000.0 - £43,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Business Software, Cloud Computing, Cyber Security, Computer Networks, Data Centers, Dynamic Host Configuration Protocol, Desktop Computing, Domain Name System (DNS), Networking Hardware, Virtual Private Networks (VPN), Network Security, Network Troubleshooting, Network Architecture, Networking Cables, Network Diagrams, Network Connections, Network Monitoring, TCP/IP, Transmission Control Protocol (TCP), Virtual Local Area Networks, Wide Area Networks, Wireless Access Point, Network Switches, Network Routers, Computer Network Technologies, Connectivity Problems, Firewalls (Computer Science), Juniper, Information Technology, Operational Systems, Cisco
- **Published:** September 25, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=1711a0dc208f29ee

## About the Role

Microsoft 365. * Experience supporting logistics, e-commerce, retail or multi-site business environments. Qualifications A degree or professional qualification in Computer Science, Information Technology, Networking, Telecommunications or a related technical discipline is desirable. Relevant professional experience and industry certifications may also be considered. Working Environment The position will involve working with both office-based and operational technology. Occasional travel to Pack & Send locations or customer/operational sites may be required to install, maintain or troubleshoot network and IT equipment. Salary & Benefits * Salary: £42,000 per annum * Full-time, permanent position * Professional development and training opportunities * Exposure to network infrastructure, telecommunications and logistics technology * Career development within the company's IT and technology function How to Apply Please submit your CV together with a

## Description

particular focus on maintaining reliable connectivity for shipping, customer-service, warehouse and administrative operations. Key Responsibilities * Install, configure and maintain network infrastructure supporting Pack & Send offices, branches and operational sites. * Configure and troubleshoot routers, switches, firewalls, wireless access points and other network equipment. * Maintain reliable LAN and WAN connectivity between operational locations and central IT systems. * Troubleshoot network connectivity issues affecting shipping, order-processing, customer-service and operational systems. * Configure and maintain TCP/IP, VLAN, DHCP, DNS and VPN services. * Support secure connectivity between Pack & Send locations and third-party logistics and technology providers. * Monitor network performance and investigate network outages, latency and connectivity problems. * Provide technical support for computers, printers, barcode scanners, shipping equipment and other
network-connected devices. * Assist with the deployment and configuration of IT equipment at new or existing Pack & Send locations. * Support integration and connectivity requirements for courier, freight, shipping and e-commerce systems. * Maintain network documentation, equipment inventories, network diagrams and configuration records. * Investigate and resolve network-related incidents and escalate complex issues where appropriate. * Assist with network security, access controls and implementation of IT security procedures. * Work with external IT providers, telecommunications companies and technology suppliers when required. * Participate in IT infrastructure upgrades, network migrations and technology improvement projects. * Ensure IT infrastructure is maintained in accordance with company policies and security requirements. Required Skills and Experience * Professional experience in IT networking or telecommunications. * Practical knowledge of LAN/WAN infrastructure and
TCP/IP networking. * Experience configuring and troubleshooting network switches and routers. * Understanding of VLANs, DHCP, DNS and VPNs. * Experience troubleshooting network connectivity and infrastructure faults. * Ability to diagnose hardware, software and communication problems. * Good understanding of network security principles. * Strong analytical and problem-solving skills. * Ability to communicate technical information clearly to non-technical users. * Ability to work independently and manage technical issues across multiple locations. Desirable Experience * Experience with Cisco and/or Juniper networking equipment. * CCNA or equivalent networking knowledge. * Experience with fibre-optic and structured network cabling. * Experience working with data-centre or server-room infrastructure. * Experience supporting network-connected barcode scanners, printers and other operational equipment. * Experience working with cloud-based business applications and