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# IT Technician/Warehouse Operative

- **Company:** The Tekk Group Ltd
- **Location:** Basildon, UK
- **Experience:** Experienced
- **Salary:** £27,664.0
- **Contract:** Permanent contract
- **Skills:** Apple IOS, Apple Mac Systems, Computer Networking Systems, Information Technology, Casper Suite
- **Published:** September 25, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=223104408347c472

## About the Role

* Proven experience in a IT support or technician role
 * Personable and confident in client-facing environments
 * Strong knowledge of Windows, macOS, iOS, and networking infrastructure
 * Experience with device management tools (e.g. JAMF, MDM) is a plus
 * Excellent troubleshooting and diagnostic skills
 * Flexible with working hours - able to adapt to seasonal peaks and event schedules
 * Passport - required for international travel
 * Full driving license and 25+ years old - for insurance purposes (driving company vans)
 * Based in the UK and willing to travel regularly for events and support
 * Self-motivated and proactive during quieter periods (e.g. stock control, maintenance)
 * Relevant IT certifications (CompTIA, Microsoft, Apple, etc.) are advantageous, * IT: 2 years (preferred)

## Description

We are seeking a personable and proactive IT Technician to join our team. In this hands-on role, you will be part of our technical operations, ensure smooth event delivery, and support clients on-site. This is a dynamic role, ideal for someone with excellent technical ability, strong client-facing skills, and the flexibility to thrive in a seasonal, fast-paced environment., * Day-to-day as part of the IT and technical support team

 * Configure, deploy, and manage hardware (iPads, laptops, AV equipment, etc.)
 * Provide technical support and ensure smooth on-site delivery at events
 * Troubleshoot escalated issues and implement effective solutions
 * Maintain inventory, conduct regular stock checks, and manage logistics
 * Ensure all IT systems, networks, and software are up-to-date and secure
 * Liaise with clients, ensuring clear communication and a professional presence
 * Travel across the UK and internationally for on-site event support
 * Drive and transport equipment to event sites as required