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# Helpdesk Administrator

- **Company:** Coyle Personnel Plc
- **Location:** Orpington, UK
- **Salary:** £27,040.0 - £38,480.0
- **Contract:** Temporary contract
- **Skills:** Computer-Aided Facility Management, Microsoft Office, Data Logging
- **Published:** September 15, 2026
- **Apply:** https://www.secsinthecity.co.uk/external-redirect-registration?JobId=4258485&LinkSource=JobDetails

## About the Role

Previous helpdesk or facilities administration experience
Building maintenance, FM, or property services background preferred
Experience working with CAFM systems
Strong communication and organisational skills
Ability to work efficiently in a busy and demanding environment
Good IT skills, including Microsoft Office

What We're Looking For: A reliable, customer-focused administrator who thrives under pressure, can prioritise workloads effectively, and enjoys working as part of a team supporting critical facilities within a healthcare setting.

## Description

We are looking for an organised and proactive Helpdesk Administrator to join a busy building maintenance team based within a hospital environment in Bromley. This is a fast-paced, busy role, within a noisy enviornment. You'll be the first point of contact for maintenance requests, ensuring work orders are logged, allocated within the team correctly and tracked through to completion. Plus ad-hoc duties to support the maintenance team, Logging reactive and planned maintenance jobs
Coordinating engineers and subcontractors
Updating CAFM/helpdesk systems accurately
Monitoring job progress and chasing outstanding works
Liaising with hospital staff, engineers, and contractors
Producing reports and maintaining maintenance records


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