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# Head of HR IT Global Core Solutions

- **Company:** Lufthansa AG
- **Location:** Hamburg, Germany
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** SuccessFactors, Data Streaming, Enterprise Software Applications, IT Architecture, HR Software, Information Technology, Servicenow
- **Published:** September 23, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=65a8ee3f66f5f9ad

## About the Role

You combine strong leadership skills with in-depth HR-IT expertise and successfully drive change in international organizations.

 * A successfully completed master's degree in computer science, business administration, industrial engineering, mathematics, or a comparable field
 * Several years of professional experience in HR IT, enterprise applications, or IT transformation
 * Several years of leadership experience in international and complex organizational structures
 * In-depth knowledge of modern HR platforms, ideally SAP SuccessFactors and ServiceNow
 * Experience managing complex IT projects and external service providers
 * Strong strategic, analytical, and entrepreneurial thinking
 * Excellent communication skills and confident stakeholder management at all organizational levels
 * Fluency in spoken and written German and English

## Description

* Responsibility for the operation, security, and further development of the global HR core platforms (SAP SuccessFactors & ServiceNow HRSD)
 * Advising HR stakeholders and translating business requirements into sustainable IT solutions
 * Ensuring stable service and operations management in accordance with defined SLAs and governance requirements
 * Further development of the HR IT architecture, including integrations, interfaces, and data flows
 * Helping to shape the HR IT strategy and integrating new Group companies into the global platform landscape
 * Providing disciplinary and functional leadership for the team with a focus on diversity and the "Leadership Next Level" dimensions
 * Supporting the team throughout the employee lifecycle (recruitment, motivation, and development)


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