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# Software Engineer - SME (ServiceNow)

- **Company:** V2X Inc
- **Location:** Herndon, VA, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Java (Programming Language), JavaScript (Programming Language), Agile Methodology, Software Applications, DevOps, Human-Computer Interaction, MySQL, Oracle (Applications), Scrum Methodology, ServiceNow Application Engine, Ruby, Devsecops, Curam Social Program Management, Servicenow
- **Published:** September 8, 2026
- **Apply:** https://www.clearancejobs.com/jobs/9150390/software-engineer-sme-servicenow

## About the Role

* A minimum of sixteen (16) years relevant experience with Bachelor's or Master's degrees, * Minimum of five years, hands-on developing ServiceNow products
 * Strong understanding of ServiceNow Development Platform including, but not limited to ITSM, ITOM, SPM, HR Module, Customer Service Management (CSM), Asset Management, Change Management, Customer Development, etc.
 * Proven significant success developing ServiceNow products using JavaScript and other coding applications
 * Database Administration (Oracle or MySQL) experience
 * Ability to efficiently and appropriately estimate work effort requirements
 * Ability to communicate effectively through written and verbal methods
 * Ability to handle multiple tasks and meet deadlines
 * Ability to work independently and in a team environment
 * Able to adapt to a constantly changing environment
 * Aptitude and willingness to work with variety of newer emerging technologies/tools as opportunities demand
 * Ability to deliver enhance functionality, aid with new implementations, and provide continuous support within the scheduled time while preserving system integrity required
 * High degree of initiative, creativity, and technical ability to function on this team required
 * Ability to identify issues and implement corrective actions
 * This position requires an active TS/SCI with Polygraph clearance

Preferred Skills and Education

 * ServiceNow Certified System Administrator (CSA)
 * The ideal candidate would also have IT project management experience, and be familiar with Scrum, Lean, Agile and DevOps
 * Experience with Java, Ruby, DevOps and DevSecOps

## Description

The Software Engineer will support the team in the following activities (including but not limited to) in support of the customer's Enterprise ServiceNow Platform:

 * Involved in the planning of system and development deployment as well as responsible for meeting software compliance standards
 * Maintain and add new capabilities to the core ServiceNow platform to enhance functionality for tenants
 * Develop, test and deploy updates to ServiceNow based on customer requirements
 * Customize and configure ServiceNow applications and facilitate rollout of new applications and modules; configure Application User Interface and configure workflow
 * Collaborate effectively with ServiceNow System Engineers and developers to develop solutions and handle general updates and configuration changes/requests
 * Identify system deficiencies and recommend solutions
 * Maintenance and continuous improvements of the processes, standards, policies, working methods and tools
 * Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible
 * Ensure tool configuration consistency across Development, Testing, Integration, and Production environments
 * Participate in on-going production support and end user support
 * Document testing and maintenance of system corrections
 * Research, understand, and develop using new technologies and standards as needed
 * Research, design, develop and/or modify enterprise-wide systems and/or applications software
 * Involved in planning of system and development deployment as well as responsible for meeting software compliance standards
 * Evaluate interface between hardware and software, operational requirements, and characteristics of overall system