> Markdown version of [/jobs/ext/332828-product-change-manager](https://www.wearedevelopers.com/jobs/ext/332828-product-change-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Product Change Manager - **Company:** British Airways - **Location:** London, UK - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Business Logic, Decision Support Systems - **Published:** June 6, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=736d5f3ebe7a87f1 ## About the Role Do you have experience in Program management?, Do you have a Master's degree?, * Strong hands-on experience working in complex operational or delivery environments * Confidence engaging with both operational stakeholders and technical teams * Strong analytical and problem-solving skills, able to structure ambiguous problems and develop pragmatic solutions * Clear, adaptable communication skills, able to engage audiences from frontline operators to senior leaders * Strong stakeholder management capability with a collaborative, collegiate approach * Ability to prioritise effectively across multiple workstreams * Ownership mindset with the confidence to drive product and change activity independently * Delivery-focused, resilient and adaptable approach, * Background in data science, ML, or operational research, or 4+ years of highly relevant industry experience (required) * 3-4 years of top tier management consulting or product in MANGO (required) * 4-6 years of experience in project / programme management, with demonstrated experience of delivering value at scale in complex org * Masters level in management or equivalent industry * Experience in relevant business domains (transportation, airlines, operations, network problems) and technical programs ## Description Product Change Manager As a Product Change Manager within Operations Delivery Intelligence, you'll work in close partnership with operational leaders to rethink processes, embed data-driven decision-making and deliver operational resilience through data-led solutions. This is a hands-on role at the intersection of product, change and operations. You'll shape product vision and roadmap, translate operational needs into technical delivery, and lead the change management activities required to ensure new decision-support tools are adopted and delivering measurable value. What you'll do * Craft the product vision and roadmap for decision-support tools within the Operations Decision Support portfolio * Partner closely with operational stakeholders to understand business challenges and identify opportunities for improvement * Act as the bridge between operational needs and technical delivery, translating business requirements into clear technical specifications * Support prioritisation and delivery of product features, working closely with data scientists and software engineers * Design product features and underlying business logic to ensure solutions are practical, usable and impactful * Develop and execute change management approaches including communications, training and engagement * Produce clear updates and materials to support stakeholder alignment and decision-making * Support assessment of business cases and track the value delivered by digital tools * Define and track product KPIs to measure adoption, performance and impact * Champion a data-led, user-focused approach to operational decision-making, influencing cultural and process change ## Related Videos - [Augmented Intelligence for transport planning: Human in the Loop Modelling](https://www.wearedevelopers.com/videos/72-augmented-intelligence-for-transport-planning-human-in-the-loop-modelling) - [Crew Management System for Airlines: Plan duties for pilots & flight attendants worldwide](https://www.wearedevelopers.com/videos/1444-crew-management-system-for-airlines-plan-duties-for-pilots-flight-attendants-worldwide) - [The Algorithm That Nearly Killed Me: When Testing Isn't Enough](https://www.wearedevelopers.com/videos/2110-the-algorithm-that-nearly-killed-me-when-testing-isn-t-enough) - [The user in the eye of the Cargo1492 storm](https://www.wearedevelopers.com/videos/96-the-user-in-the-eye-of-the-cargo1492-storm) - [Stop building features. 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