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# Application Support Analyst

- **Company:** Forest Hospitals Nhs Foundation Trust
- **Location:** Sutton-in-Ashfield, UK
- **Salary:** £28,392.0 - £31,157.0
- **Contract:** Permanent contract
- **Skills:** Computer Literacy, Microsoft Desktop Optimization Pack, Data Logging
- **Published:** September 30, 2026
- **Apply:** https://www.jobs.service.gov.uk/jobs/6abcc2b4dd2a3214b11774da/apply

## About the Role

We are seeking an enthusiastic and highly motivated individual who has significant experience working within a customer or patient focused environment to join our busy Application Support Team.

You will need excellent knowledge of Microsoft desktop packages and an understanding of a range of patient-based clinical systems would be desirable as well as knowledge of the Data Protection Act and issues around data confidentiality.

Due to the nature of the role it is essential that the post holder has excellent communication skills with the ability to remain calm under pressure as well as maintaining a professional manner at all times.

A significant part of the role will be focused around the answering of telephone calls from clinical staff and the use of our call logging system; therefore it is essential that the successful candidate has advanced telephony and keyboard skills and an appreciation of the importance of capturing and maintaining accurate and timely information.

To understand the role in more detail, please refer to the attached job description and person specification.



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