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# Digital Skills Officer

- **Company:** Citizens Advice Milton Keynes
- **Location:** Milton Keynes, UK
- **Contract:** Permanent contract
- **Skills:** Software Applications, Digital Technology, Online Service Provider
- **Published:** June 4, 2026
- **Apply:** https://jobsthamesvalley.co.uk/jobs/digital-skills-officer-milton-keynes-buckinghamshire/2803786098-2/

## About the Role

* Be competent and confident in using IT, and specifically using IT applications and resources on websites.
 * Have clear and accurate communication skills, both spoken and written.
 * Be able to listen, understand and use information.
 * Be able to work in a team, be organised and manage time effectively.
 * Be open to utilising emerging technologies and understanding its impact on recruitment.
 * Be confident in working towards performance targets.
 * Be able to recognise the limits and boundaries of the role.

A background in advice giving, coaching, or tutoring is desirable but not essential. Full training and induction will be provided.

The successful Applicant/s will be asked to undergo a Disclosure and Barring Service (DBS) check.

## Description

Working within our training, skills, and employability division Works for Us, our Digital Skills Officer (DSO) will help people to access and use online services and support them to develop the skills and confidence they need to use digital technology effectively and safely. They ll also need to be confident and able to provide coaching and training support to small groups of service users on a sessional basis.

We are looking for an enthusiastic, committed, and confident person to join our small, team of staff. The successful candidate will provide support and coaching to local people, on a one-to-one basis, course support and delivery, including those living in the community who could be considered vulnerable adults, that are digitally excluded and/or unemployed.


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