> Markdown version of [/jobs/ext/3330243-2nd-line-it-supporter](https://www.wearedevelopers.com/jobs/ext/3330243-2nd-line-it-supporter). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# 2nd Line IT Supporter

- **Company:** Sterling Bridge Limited
- **Location:** Southampton, UK
- **Experience:** Experienced
- **Salary:** £31,000.0 - £34,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Artificial Intelligence, Microsoft Azure, Cloud Computing, Dynamic Host Configuration Protocol, Domain Name System (DNS), Virtual Private Networks (VPN), Azure Active Directory
- **Published:** September 30, 2026
- **Apply:** https://www.totaljobs.com/job/2nd-line-it-supporter/sterling-bridge-limited-job108057449

## About the Role

* Strong experience working in a 2nd Line IT Support / IT Engineer role
 * Strong knowledge of Microsoft 365
 * Hands-on experience with Azure
 * Experience with Entra ID / Azure AD
 * Strong knowledge of Active Directory
 * Good understanding of networking including DNS, DHCP and VPNs
 * Experience troubleshooting and resolving escalated technical issues
 * Strong technical troubleshooting and problem-solving skills
 * Excellent communication and client-facing abilities
 * A genuine interest in Cloud Infrastructure, AI and emerging technologies



## Related Videos

- [Developer Tools for Microsoft Azure](https://www.wearedevelopers.com/videos/450-developer-tools-for-microsoft-azure)
- [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone)
- [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web)
- [Green Cloud Computing](https://www.wearedevelopers.com/videos/592-green-cloud-computing)
- [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies)
- [Backstage in Practice: Offloading Developer Operational Work Through Platform Self-Service](https://www.wearedevelopers.com/videos/1922-backstage-in-practice-offloading-developer-operational-work-through-platform-self-service)

## Related Articles

- [Fullstack Developer Salary UK](https://www.wearedevelopers.com/magazine/251-fullstack-developer-salary-uk)
- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london)
- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [Software Engineer Salary in The UK](https://www.wearedevelopers.com/magazine/231-software-engineer-salary-in-the-uk)
- [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette)