> Markdown version of [/jobs/ext/3330376-it-support-engineer-12-months-ftc](https://www.wearedevelopers.com/jobs/ext/3330376-it-support-engineer-12-months-ftc). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Support Engineer - 12 Months FTC

- **Company:** Identify Solutions
- **Location:** Rhoose, UK
- **Salary:** £25,000.0 - £30,000.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Microsoft Azure, Desktop Computing, Microsoft Software, Networking Basics, Salesforce.Com, Peripherals, Laptops
- **Published:** September 1, 2026
- **Apply:** https://find.jobs/jobs-near-me/apply/ats-redirect/?id=2948964819-2

## About the Role

* Previous experience in an IT Support, Service Desk or 1st/2nd Line role
 * Strong Microsoft 365 knowledge
 * Good understanding of Windows environments and networking fundamentals
 * Excellent troubleshooting and problem-solving skills
 * Strong communication and customer service skills

Desirable

 * Microsoft Azure experience
 * Salesforce exposure
 * Relevant Microsoft or CompTIA certifications

## Description

Ready to take the next step in your IT career? We're working with a leading aerospace organisation to find an IT Support Engineer to provide essential support across a busy operational environment., You'll be the go-to person for day-to-day IT support, helping users across the business by resolving technical issues, managing support tickets and ensuring systems and devices remain operational. This is a varied 1st/2nd line role with exposure to Microsoft technologies, networking and end-user support., * Deliver 1st and 2nd line support for hardware, software and connectivity issues

 * Manage and resolve helpdesk tickets
 * Configure and deploy laptops, desktops and peripherals
 * Support Microsoft 365 and Azure environments
 * Troubleshoot networking and user-related issues
 * Provide onsite support and assist remote users across multiple locations


## Related Videos

- [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable)
- [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app)
- [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone)
- [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org)
- [Developer Tools for Microsoft Azure](https://www.wearedevelopers.com/videos/450-developer-tools-for-microsoft-azure)
- [Fake or News - AI Toothbrushes, Carrier Pigeon Tech & Life on Mars - Krzysztof Cieślak](https://www.wearedevelopers.com/videos/2165-fake-or-news-ai-toothbrushes-carrier-pigeon-tech-life-on-mars-krzysztof-cieslak)

## Related Articles

- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london)
- [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk)
- [Frontend Developer Salary in The UK](https://www.wearedevelopers.com/magazine/233-frontend-developer-salary-in-the-uk)