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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Head of Technology - **Company:** Proctor and Stevenson - **Location:** Bristol, UK - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Agile Methodology, Artificial Intelligence, Amazon Web Services, Computing Platforms, Cloud Computing, Continuous Integration, DevOps, Disaster Recovery, Drupal, Information Technology Operations, Laravel, Scrum Methodology, Release Management, Software Engineering, Information Technology, Web Technologies, Webflow - **Published:** September 1, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=c6eb7b122ea57541 ## About the Role * Significant experience leading software development and technology teams within an agency environment. * Proven experience managing developers alongside IT and infrastructure functions. * Strong understanding of modern web technologies, cloud platforms and software development methodologies. * Experience managing technical delivery in a client-facing environment. * Knowledge of DevOps, CI/CD, cloud hosting and platform operations. * Experience implementing security, compliance and governance controls. * Strong stakeholder management and communication skills. * Experience managing budgets, suppliers and technology investments. * Demonstrable ability to build, motivate and develop high-performing teams. Desirable experience: * Agency, digital services or consultancy experience. * AWS experience. * ISO 27001 experience. * Agile, Scrum, SAFe or ITIL certification. * Knowledge of CMS, CRM and digital experience platforms. * Experience of our current core web technologies, including Payload, Drupal, WebFlow and Laravel. * Experience with AI, automation and workflow optimisation technologies. Person specification * Pragmatic and solution-oriented leader. * Strong communicator capable of translating technical concepts into business language. * Highly organised with strong prioritisation and decision-making skills. * Collaborative and approachable leadership style. * Passionate about technology, innovation and continuous improvement. * Commercially aware and focused on delivering measurable business outcomes. * Experience of managing, motivating and developing teams. ## Description The Head of Technology is responsible for the leadership, management and continual improvement of the agency's technology function. Working across software development, DevOps, infrastructure, security and IT services, the role ensures the successful delivery of technology solutions for clients while maintaining secure, scalable and efficient internal systems. The role acts as the bridge between business requirements and technical execution, ensuring technology teams are aligned, well-supported and capable of delivering exceptional outcomes. The Head of Technology is a key member of the management team, contributing to operational planning and supporting the wider business in achieving its commercial and client service objectives. The role also supports the Business Development Manager with tender and proposal involvement and lead evaluation., Technology Leadership * Lead the day-to-day management of the agency's technology function, including software development, DevOps, infrastructure, security and IT support. * Translate business objectives into practical technology plans and delivery roadmaps. * Develop and maintain technology standards, governance frameworks and best practices. * Ensure internal technology systems and client-focused development platforms remain secure, scalable, resilient and fit for future growth. * Provide technical leadership and guidance across client and internal projects. Team & People Management * Lead, mentor and develop a multidisciplinary team including developers, DevOps engineers, QA specialists and IT personnel. * Set clear objectives, development plans and performance expectations for Technology Department and individuals within the team. * Foster a culture of collaboration, accountability, technical excellence and continuous improvement. * Manage team capacity, resource planning and recruitment to ensure successful project delivery. Client & Project Delivery * Oversee the successful delivery of technical projects across the client portfolio. * Ensure projects are delivered on time, within budget and to agreed quality standards. * Work closely with project managers, account teams and stakeholders to manage technical requirements, risks and dependencies. * Act as the senior escalation point for technical delivery issues and complex solution challenges. * Contribute technical expertise during discovery, planning and solution design activities. Infrastructure, Security, IT Operations and AI Governance * Own the management and performance of internal IT infrastructure, cloud platforms and business-critical systems. * Ensure appropriate security controls, monitoring and operational processes are in place. * Lead compliance activities relating to ISO 27001, GDPR and cybersecurity best practices. * Manage relationships with technology vendors, suppliers and service partners. * Oversee business continuity, disaster recovery and operational resilience planning. Process Improvement & Innovation * Identify opportunities to improve efficiency through automation, tooling and process optimisation. * Evaluate emerging technologies and make recommendations for adoption where there is clear business value. * Drive improvements in software development practices, quality assurance and release management. * Support initiatives that enhance client solutions and internal operations. ## Related Videos - [Coffee with Developers](https://www.wearedevelopers.com/videos/354-coffee-with-developers) - [Decoupling 101 - Why decouple, when not to, progressive decoupling and success stories in decoupling](https://www.wearedevelopers.com/videos/266-decoupling-101-why-decouple-when-not-to-progressive-decoupling-and-success-stories-in-decoupling) - [Shifting Stress to Progress— Understanding DevOps to do DevOps Better](https://www.wearedevelopers.com/videos/268-shifting-stress-to-progress-understanding-devops-to-do-devops-better) - [The user in the eye of the Cargo1492 storm](https://www.wearedevelopers.com/videos/96-the-user-in-the-eye-of-the-cargo1492-storm) - [Kill Your WordPress. 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