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# Mitarbeiter Service Desk

- **Company:** Energie Südbayern GmbH
- **Location:** München, Germany
- **Contract:** Permanent contract
- **Skills:** Active Directory, Microsoft Azure, Issue Tracking Systems, Systems Integration, Peripherals, Information Technology, User Accounts
- **Published:** September 8, 2026
- **Apply:** https://www.adzuna.de/details/5877110075

## About the Role

* Fachinformatiker für Systemintegration oder vergleichbare Qualifikation
 * Sehr gute Kenntnisse in allen Microsoft Lösungen
 * Sichere Kenntnisse in M365
 * Erfahrung mit Ticketsystemen und strukturiertem Incident- und Request-Management
 * Großes Interesse an innovativen Lösungen
 * Hohes Engagement und Flexibilität
 * Ausgeprägte Kommunikations- und Teamfähigkeit
 * Gültige Fahrerlaubnis (Klasse B)

## Description

* First Level Support für die Fachabteilungen bei Incidents, Problems und Changes
 * Administration des MS (Azure) Active Directory und der Berechtigungen
 * Installation, Bereitstellung und Betreuung von Clients, Mobilgeräten, Standardsoftware und Peripherie
 * Unterstützung bei Benutzerkonten, Berechtigungen, Passwörtern und Standarddiensten nach vorgegebenen Prozessen
 * Erkennung und qualifizierte Übergabe von Security-relevanten Auffälligkeiten
 * Pflege von Wissensartikeln, Anleitungen und Ticketdaten
 * Mitarbeit bei Projekt - Rollouts
 * Ansprechpartner für die Fachabteilungen bei IT - Themen


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