> Markdown version of [/jobs/ext/3331937-servicenow-platform-ops-engineer](https://www.wearedevelopers.com/jobs/ext/3331937-servicenow-platform-ops-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# ServiceNow Platform Ops Engineer

- **Company:** Mitchell Martin
- **Location:** Merrifield, VA, United States
- **Salary:** $141,440.0 - $162,240.0
- **Contract:** Permanent contract
- **Skills:** Release Management, Systems Integration, Software Troubleshooting
- **Published:** September 21, 2026
- **Apply:** https://www.dice.com/job-detail/867f47f7-a701-4d7c-a6c0-5351413a3280

## About the Role

Experience in system administration and platform operations.
Knowledge of IT service management, human resources service delivery, and customer service management.
Experience with platform upgrades and release management.
Strong troubleshooting, communication, and stakeholder management skills.
Experience with integration and plugin administration.

Core Technologies
IT Service Management | Human Resources Service Delivery | Customer Service Management | Service Catalog | Virtual Agent | Flow Designer | Platform Governance

## Description

This position involves administering and maintaining both production and non-production environments of a widely-used IT service management platform.
The role is remote and contract-based, focusing on ensuring platform health, performance, and compliance with security standards.
The successful candidate will handle operational support, incident management, and platform upgrades using a range of technologies., Administer and maintain production and non-production environments.
Monitor platform health, performance, and stability.
Manage configurations, plugins, integrations, and platform features.
Coordinate environment cloning, validation, and stabilization activities.
Lead operational support, incident management, and resolution coordination.


## Related Videos

- [How to govern Vibe Coding for the Enterprise](https://www.wearedevelopers.com/videos/100290-how-to-govern-vibe-coding-for-the-enterprise)
- [AI Agents & Agentic AI](https://www.wearedevelopers.com/videos/2017-ai-agents-agentic-ai)
- [Humanizing Your Documentation](https://www.wearedevelopers.com/videos/476-humanizing-your-documentation)
- [Backstage in Practice: Offloading Developer Operational Work Through Platform Self-Service](https://www.wearedevelopers.com/videos/1922-backstage-in-practice-offloading-developer-operational-work-through-platform-self-service)
- [How to Survive The Worst Launch of Your Career with Brenda Romero](https://www.wearedevelopers.com/videos/609-how-to-survive-the-worst-launch-of-your-career-with-brenda-romero)
- [SRE Methods In an Agency Environment](https://www.wearedevelopers.com/videos/348-sre-methods-in-an-agency-environment)

## Related Articles

- [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again)
- [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)
- [The Best Software Developer Blogs to Read](https://www.wearedevelopers.com/magazine/156-the-best-software-developer-blogs-to-read)
- [The Best X (Twitter) Accounts for Developers](https://www.wearedevelopers.com/magazine/294-the-best-x-twitter-accounts-for-developers)
- [The 8 Best Code Testing Tools](https://www.wearedevelopers.com/magazine/402-the-8-best-code-testing-tools)
- [DevOps Engineer Salary [2023]](https://www.wearedevelopers.com/magazine/203-devops-engineer-salary-2023)