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# Customer Onboarding Project Manager

- **Company:** Uxbridge Employment Agency
- **Location:** Uxbridge, UK
- **Salary:** £40,000.0 - £45,000.0
- **Contract:** Permanent contract
- **Skills:** Software as a Service, System Configuration
- **Published:** June 7, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=e3a5d191bee4811b

## About the Role

Do you have experience in Time management?, Proven experience managing onboarding, implementation or customer projects
Strong stakeholder management and communication skills
Ability to handle multiple projects and priorities simultaneously
Experience with project tracking, reporting, and governance
Commercial awareness with confidence managing timelines and expectations
Experience within a technology, SaaS, or platform-based environment is desirable
Project management qualification or certification is advantageous
Organised, proactive, and detail-oriented approach

## Description

Our client, a growing technology-led organisation, is seeking an experienced Customer Onboarding Project Manager to join their team based in Uxbridge. This is a fantastic opportunity for a highly organised project professional who enjoys managing end-to-end delivery and working closely with both clients and internal teams in a fast-paced environment.

The role will focus on overseeing onboarding and implementation projects, ensuring a smooth transition for customers while maintaining high levels of service and delivery throughout.

Duties include:

Managing end-to-end onboarding and implementation projects for new customers
Owning project plans, timelines, and key milestones from initiation through to delivery
Leading client meetings including kick-offs, updates, and go-live activities
Coordinating cross-functional teams to ensure successful project delivery
Monitoring risks, dependencies, and changes, ensuring clear reporting throughout
Supporting customer readiness, including onboarding, system setup, and training
Ensuring a smooth handover into ongoing support once projects are completed
Maintaining clear project documentation and tracking progress against objectives


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