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# Digital Workplace Engineer

- **Company:** South Staffordshire Plc
- **Location:** Walsall, UK
- **Salary:** £35,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Apple IOS, Monitoring of Systems, Networking Hardware, Networking Basics, TCP/IP, Wide Area Networks, Microsoft InTune, Deployment Automation
- **Published:** June 7, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=5ac8704930b5c6a4

## About the Role

Do you have a valid Driving License license?, Do you have experience in iOS?, We're looking for someone who is curious, proactive, and enjoys problem-solving, with a willingness to get stuck in and resolve issues both remotely and on-site., * Experience in an IT support role and/or relevant qualification or degree

 * Strong customer service skills with a user-focused approach
 * Good troubleshooting skills across hardware, software, and networks
 * A proactive mindset with a willingness to learn new technologies
 * Ability to work independently and manage your own workload

## Description

As a Digital Workplace Engineer, you'll provide hands-on IT support to around 3,000 employees across the UK. This is a varied, people-facing role where you'll troubleshoot issues, maintain systems, and build strong relationships across the business., * Provide 2nd line support for escalated Service Desk tickets

 * Use ITSM tools to prioritise and manage incidents effectively
 * Support users with hardware, software, and mobile devices
 * Maintain security systems, including antivirus and monitoring tools
 * Administer Active Directory and Group Policies
 * Build and support Windows 11, iOS/Android devices, Intune, and Autopilot
 * Carry out basic network troubleshooting (TCP/IP, LAN/WAN)
 * Support patching and maintenance of network equipment
 * Assist with small project work alongside delivery teams
 * Travel to sites as required to provide hands-on support

What You'll Need:

 * Full UK driving licence


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