> Markdown version of [/jobs/ext/3335999-computer-support-tech](https://www.wearedevelopers.com/jobs/ext/3335999-computer-support-tech). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # COMPUTER SUPPORT TECH - **Company:** Oneida Health - **Location:** Oneida, NY, United States - **Experience:** Experienced - **Salary:** $45,760.0 - $58,115.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Information Systems, Computer Networks, Network Troubleshooting, Microsoft Networking, Microsoft Office, Network Installation Services, TCP/IP, Computer Equipment, Information Technology - **Published:** September 22, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=287da91085fc665d ## About the Role * Technical writing and documentation skills. * Demonstrated ability to achieve successful outcomes in handling difficult situations. * Knowledge of information technology products and services. * Initiative and ability to act independently to resolve problems. * Ability to manage multiple priorities and follow through on projects to completion. * Familiarity with Windows Server, Windows Networking, TCP/IP, and desktop hardware. * Knowledge of Microsoft Windows 7, 8, 10, and Office 2013, 2016 suite. * Good problem-solving skills; ability to visualize a problem or situation and think abstractly to solve. * Experience working in a health clinic and hospital environment. Physical Requirements: * Ability to lift and carry computer equipment and peripherals. * Ability to work in various physical positions, including standing, sitting, and kneeling., * Associate's degree or its equivalent with 3+ years of tech support experience. Experience: * Information systems and networking skills preferred, specific experience with PC and printers on a network. Soft Skills: * Demonstrated ability to achieve successful outcomes in handling difficult situations. * Knowledge of information technology products and services. * Shows initiative and acts independently to resolve problems. * Good problem-solving skills; ability to visualize a problem or situation and think abstractly to solve. ## Description * Install hardware and peripheral equipment, following design or installation specifications. * Consult with staff, users, and management to determine hardware requirements. * Respond to computer users' inquiries, complaints, and requests for technical assistance. * Prioritize service delivery as appropriate. * Provide technical assistance, including making repairs to PCs and related equipment, instructing users, referring to manufacturers or service vendors, and recommending replacement. * Research and recommend hardware to meet needs for various computer systems implementations. * Test and monitor software, hardware, and peripheral equipment to evaluate use, effectiveness, and adequacy of products for users. * Assist in planning network installations and establishing voice and data networks. * Document the network by labeling and routing equipment and cables, recording configuration diagrams, and specifications. * Maintain customer rapport by addressing concerns and answering questions related to NEC and Shortel voice/telephony equipment. * Update job knowledge by participating in educational opportunities and reading technical publications related to NEC and Shortel voice/telephony equipment. * Perform other duties related to NEC and Shortel voice/telephony equipment as needed. ## Related Videos - [Coffee with Developers - Scott Chacon on growing GitButler and the future of version control](https://www.wearedevelopers.com/videos/914-coffee-with-developers-scott-chacon-on-growing-gitbutler-and-the-future-of-version-control) - [Autism in Tech](https://www.wearedevelopers.com/videos/427-autism-in-tech) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) - [Debunking the Top 10 Myths about Web 3](https://www.wearedevelopers.com/videos/634-debunking-the-top-10-myths-about-web-3) ## Related Articles - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology) - [What Should be Included in Your Programming Resume to Highlight Your Skills](https://www.wearedevelopers.com/magazine/142-what-should-be-included-in-your-programming-resume-to-highlight-your-skills) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)