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# IT Desktop Support Specialist

- **Company:** Everforth Apex
- **Location:** Norfolk, VA, United States
- **Experience:** Experienced
- **Salary:** $54,080.0 - $66,560.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Microsoft Outlook, CompTIA Security+, Desktop Computing, Windows Servers, Networking Basics, User Accounts
- **Published:** September 10, 2026
- **Apply:** https://www.dice.com/job-detail/5af81ebf-9f2c-4c8a-95af-4728b531d9d6

## About the Role

* DoD-issued Secret security clearance
 * Active CompTIA Security+ CE certification
 * 4 -6 years of IT or desktop support experience

## Description

* Provide hands-on support for laptops, desktops, peripheral equipment, and software
 * Troubleshoot hardware, software, and basic Microsoft Outlook issues
 * Support Windows operating systems and Windows Server environments
 * Assist with Active Directory user accounts and permissions
 * Support basic networking, cabling, and office or workstation setups
 * Assist with testing and implementing IT solutions
 * Work independently with minimal direction and respond to end-user issues promptly


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