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# Operations Manager, Health Systems Billing/Denials

- **Company:** Commure Inc.
- **Location:** Mountain View, CA, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Data Analysis, SQL Databases, Data Analytics
- **Published:** September 4, 2026
- **Apply:** https://startup.jobs/senior-operations-manager-health-systems-billing-denials-commure-8836887

## About the Role

* 4+ years of relevant experience in healthcare operations, revenue cycle management, healthcare consulting, or related roles. Experience in high-growth or tech-enabled healthcare environments is a strong plus.
 * Strong analytical skills, with the ability to independently perform data analysis (Excel required; SQL strongly preferred). You're comfortable making data-driven decisions.
 * Operational leadership experience with a track record of managing cross-functional initiatives and improving process performance at scale.
 * Systems thinker: You naturally zoom out to see patterns and zoom in to identify root causes. You understand how people, processes, and technology interact to create value.
 * Ownership mindset: You hold yourself and others to high standards and take accountability for results, not just tasks.
 * Excellent communicator: You translate complexity into clarity-for both internal stakeholders and external clients.
 * Bias for action: You thrive in fast-paced environments and are comfortable navigating ambiguity and evolving priorities.

## Description

We're seeking a Senior Operations Manager to lead strategic initiatives and own high-impact processes within our Business Operations team, specifically focused on denials management and claims optimization. In this role, you'll lead cross-functional efforts to proactively reduce denials, improve revenue capture, and drive scalable operational improvements across a broad client portfolio. You will be accountable for outcomes, leading root-cause investigations, designing repeatable processes, managing performance metrics, and collaborating closely with product, engineering, sales, and account management to refine tools and workflows.

This role requires a strategic thinker with a builder's mindset, a sharp operational skillset, and a strong technical orientation. You'll take ownership of some of our most complex and high-priority business challenges where thoughtful analysis, process design, and executional excellence will make the difference.

This full-time position is based on-site in our Mountain View, CA office, 5 days a week.

What You'll Do

 * Lead Denials Management Strategy: Oversee the claims lifecycle from post-submission to resolution, with an emphasis on denial trends. Design and implement scalable solutions that reduce friction and revenue loss.
 * Drive Root Cause Analysis: Investigate systemic issues behind rejections and denials using structured analysis, and implement preventative solutions to improve operational efficiency.
 * Own Key Operational Metrics: Manage throughput, denial rates, and other key metrics for high-profile client accounts. Use data to surface insights and drive continuous improvement.
 * Build and Scale Processes: Design repeatable, automated workflows that enable operational scale and reduce manual effort. Collaborate with product and engineering to define requirements for internal tooling.
 * Client Partnership: Serve as a subject matter expert for critical accounts. Partner with account managers and clients to troubleshoot issues and implement operational improvements.