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# IT Desktop & Server Support Specialist

- **Company:** CLEANNET OF BALTIMORE/WASHINGTON INC
- **Location:** Columbia, MD, United States
- **Experience:** Experienced
- **Salary:** $67,000.0 - $72,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Apple Mac Systems, Software Applications, Cloud Computing, System Configuration, Dynamic Host Configuration Protocol, Linux, Domain Name System (DNS), Hyper-V, Internet Information Services (IIS), Subnetting, Virtual Private Networks (VPN), Local Area Networks, Network Security, Windows Servers, Server Administration, Server Supported Gaming, Server Virtualization, Service Pack, Software Engineering, TCP/IP, Virtual Local Area Networks, Cloud Platform System, Computer Equipment, Information Technology, Gsuite, User Accounts, Vmware
- **Published:** September 21, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=0ec575b3e1866375

## About the Role

· Experience: 3-4 years of hands-on experience in desktop support and basic server administration.

· OS & Hardware: Strong proficiency in Windows 10/11, macOS, desktop hardware assembly, and diagnostics.

· Server Systems: Solid understanding of Active Directory, DNS, DHCP, IIS, and Group Policy Objects (GPOs).

· Cloud Platforms: Experience managing users and licensing in Microsoft 365 / Google Workspace.

· Networking: Foundations in TCP/IP, subnets, VLANs, VPN configuration, and hardware troubleshooting.

· Certifications (Preferred) but not required : CompTIA A+, Network+, Security+, Microsoft Certified Systems Administrator (MCSA), or equivalent.

## Description

· User & Desktop Support: Provide Tier 1-2 technical support for Windows/macOS endpoints, workstations, printers, mobile devices, and core software applications.

· Server Maintenance: Monitor, configure, and maintain physical/virtual servers (Windows Server, Linux, Active Directory, VMware/Hyper-V).

· System Administration: Manage user accounts, permissions, password resets, and group policies via Active Directory and Entra ID / Microsoft 365.

· Network & Security: Oversee local network infrastructure (switches, routers, firewalls, VPNs) and apply routine security patches and updates.

· Documentation & Onboarding: Set up workstations and accounts for new hires; maintain up-to-date documentation for IT processes and system configurations.