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# Manager Customer Integration & Digital Transformation

- **Company:** Hapag-Lloyd AG
- **Location:** Hamburg, Germany
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Agile Methodology, Electronic Data Interchange (EDI), Scrum Methodology, Data Analytics
- **Published:** September 15, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=bcd11e9f84dfa586

## About the Role

* University degree in the field of business administration, logistics, transportation management and/or qualified shipping specialist or comparable qualification
 * You're not afraid to challenge existing structures and dismantle siloed thinking. Moreover, you possess the ability to foster team cohesion and articulate a unified vision
 * Your analytical prowess is a cornerstone of your skill set. You have a knack for swiftly evaluating, organizing, and modeling data, providing actionable insights
 * Your mastery of English, along with exceptional communication abilities in general, empowers you to influence and negotiate effectively with both internal stakeholders and our customers
 * You're a creative thinker, unafraid to explore unconventional solutions. Your open-mindedness and motivational prowess inspire those around you
 * You're no stranger to agile work environments, having accumulated experience in such settings. Your familiarity with agile methodologies will be an asset. While not mandatory, a Scrum certification is beneficial

## Description

* Take charge of projects and product launches, spearheading the development of innovative customer-facing APIs that redefine our digital offerings
 * Your expertise will be instrumental in establishing and optimizing EDI connections, ensuring smooth and efficient data exchange between our systems and those of our valued customers
 * Prepare and present strategic decision papers for a diverse range of stakeholders, including the Executive Management. Your contributions will shape the course of our digital transformation journey
 * Translate stakeholder feedback into actionable user-stories, collaborating closely with Product Owners to refine and prioritize development efforts
 * Introduce and implement new tools and processes, elevating their utilization and design within the organization. Your contributions will drive efficiency and effectiveness across the board
 * Leverage your analytical skills to dissect and model data, providing invaluable insights that inform decision-makers
 * Embrace and embody agile methodologies, setting an example for our future way of working within the Key Account Program