> Markdown version of [/jobs/ext/334801-manager-lead-specialist-mac-service](https://www.wearedevelopers.com/jobs/ext/334801-manager-lead-specialist-mac-service). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Manager, Lead Specialist, Mac Service - **Company:** Deloitte - **Location:** Birmingham, UK - **Experience:** Expert - **Contract:** Temporary contract - **Skills:** Bash Shell, Configuration Management Databases, Daemon Tools, Virtual Private Networks (VPN), Role-Based Access Control, Azure Active Directory, Runbook, Shell Script, Software Deployment, Systems Integration, User Provisioning Software, Scripting, Enterprise Software Applications, Okta, Patch Management, Casper Suite, CIS Benchmarks, Servicenow - **Published:** June 5, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=f6661d0b2b311112 ## About the Role Do you have experience in macOS?, * Strong experience managing macOS in an enterprise environment (hundreds/thousands of endpoints). * Hands-on administration of Jamf Pro (policies, profiles, inventory, scoping, packaging, Self Service). * Strong macOS troubleshooting skills (profiles, keychain/certs, networking, permissions, launch agents/daemons, logs). * Scripting/automation experience (e.g., Bash/zsh; ability to read/modify scripts confidently). * Experience with Apple Business Manager (ABM) and Automated Device Enrollment (DEP), plus VPP/Apps & Books workflows. * Familiarity with security fundamentals for endpoints (FileVault, OS update strategy, baseline hardening, least privilege). Preferred: * Jamf 300/400 (or equivalent real-world expertise), Jamf Protect experience. * Experience integrating Jamf with Okta/Azure AD/Entra ID, SSO, Conditional Access, or device compliance signals. * Packaging experience (Composer, munki concepts, PKG workflows) and testing/rollback strategies. * Experience with macOS security frameworks/baselines (e.g., CIS benchmarks) and audit reporting. * Familiarity with endpoint security/EDR tools and Mac troubleshooting in regulated environments. * ITIL-based operations, change control, and service management tooling (ServiceNow, etc.). ## Description We're looking for an Enterprise Mac Administrator to own the day-to-day administration and ongoing improvement of our macOS fleet in a large-scale enterprise environment. You will manage device lifecycle operations through Jamf Pro, partner closely with Security and IT teams, and help deliver a reliable, secure, and high-quality Mac user experience., * Administer and scale Jamf Pro for enterprise macOS management (policies, configuration profiles, smart groups, scripts, packages, and scope). * Own Mac lifecycle management: provisioning (DEP/Automated Device Enrollment), onboarding, software deployment, patching, compliance, and deprovisioning. * Build and maintain standard macOS builds and baseline configurations aligned to security and operational requirements. * Develop and maintain automation (e.g., shell scripting) for deployments, self-service workflows, configuration, and remediation. * Operate and continuously improve patch management (Apple updates and 3rd-party apps), including testing, phased rollouts, and reporting. * Integrate Jamf Pro with enterprise systems as applicable (e.g., IdP/SSO, certificate services, security tooling, inventory/CMDB, ticketing). * Partner with Security/Compliance to implement and report on controls (encryption/FileVault, OS version enforcement, local admin controls, endpoint hardening). * Troubleshoot escalated macOS issues (enrollment, policy failures, profile conflicts, software install issues, network/VPN/cert problems). * Maintain clear documentation, runbooks, and operational metrics; participate in change management and release planning. * Provide Tier 2/3 support and guidance to Service Desk and desktop teams; contribute to knowledge articles and training. ## Related Videos - [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company) - [Technical Documentation - How Can I Write Them Better and Why Should I Care?](https://www.wearedevelopers.com/videos/681-technical-documentation-how-can-i-write-them-better-and-why-should-i-care) - [JavaScript? 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