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# (Technical) Customer Service Advisor

- **Company:** Moving Intelligence
- **Location:** Bredbury, UK
- **Salary:** £26,000.0 - £26,500.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, LiveChat, Microsoft Office
- **Published:** June 5, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=c686feb5101111ce

## About the Role

Do you have experience in Microsoft Word?, A technical affinity is a nice to have - you should be interested in understanding how products work and explaining solutions clearly. Many of our customers value patience and clear communication, so strong interpersonal skills are essential., * Previous customer service experience (phone-based preferred)

 * Technical interest in how products work
 * Problem solving skills and eagerness to get to the bottom of things
 * Confident communicator with excellent spoken and written English
 * Calm and professional when handling challenging queries
 * Organized, adaptable and self-motivated
 * Comfortable using Microsoft Office and internal systems

## Description

You will be the first point of contact for customers requiring technical support for our tracking devices and vehicle security systems. This is a fully office-based role, with communication split between phone and email/live chat.

You will diagnose issues, guide customers through solutions, manage activations, liaise with engineers, and maintain accurate records within our internal systems.


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