> Markdown version of [/jobs/ext/334866-operations-support-manager](https://www.wearedevelopers.com/jobs/ext/334866-operations-support-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Operations Support Manager - **Company:** CitySprint - **Location:** Calverton, UK - **Salary:** £41,000.0 - £50,000.0 - **Contract:** Permanent contract - **Skills:** Operational Data Store, Salesforce.Com, Operational Systems, Tools for Reporting - **Published:** June 5, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=19499d8d20bfc985 ## About the Role Do you have experience in Logistics?, * Experience within logistics, parcel delivery, or a similar operational environment * Experience managing supplier, courier, or third-party performance * Strong communication and relationship-building skills * Ability to analyse operational data and identify trends or issues * Organised and able to manage multiple priorities independently * Experience working with operational systems and reporting tools * A proactive and solutions-focused mindset * Confidence working cross-functionally with internal and external stakeholders ## Description We're looking for an Operations Support Manager Out of Home to support the delivery of the DPD Out of Home programme across a defined region. This role is focused on ensuring the performance, compliance, and ongoing success of our Key Suppliers delivering Out of Home routes. You'll play a vital role in maintaining operational efficiency, supporting supplier relationships, and driving continuous improvement. Working closely with DPD regional teams and internal stakeholders, you'll monitor route performance, carry out audits, and provide insights that support cost efficiency and service excellence. Why CitySprint CitySprint is a leading UK logistics provider, delivering same day and time critical services nationwide. As part of the DPD and Geopost group, we combine the scale and strength of a global network with the agility and pace of a fast-moving business. This role offers the opportunity to directly impact operational performance and supplier success across a growing area of the business. What you'll be doing * Managing the day-to-day performance of Key Suppliers within your region * Building strong relationships with DPD depot and regional teams * Carrying out regular supplier audits to ensure compliance with operational and H&S standards * Monitoring route performance (e.g. utilisation, mileage, service levels) * Supporting onboarding of new suppliers and route rollouts * Providing insights to support cost control, invoicing accuracy, and margin protection * Identifying risks, inefficiencies, and opportunities for improvement * Maintaining accurate operational data across systems including CityTrak, Salesforce, and DPD platforms * Supporting continuous improvement initiatives across the network * Acting as a CitySprint ambassador with suppliers and partners ## Related Videos - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [Enterprise Linux as Container Images](https://www.wearedevelopers.com/videos/1610-enterprise-linux-as-container-images) - [Minimising the Carbon Footprint of Workloads](https://www.wearedevelopers.com/videos/1198-minimising-the-carbon-footprint-of-workloads) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Exploring BOS: The Blockchain Operating System by NEAR Protocol](https://www.wearedevelopers.com/videos/781-exploring-bos-the-blockchain-operating-system-by-near-protocol) - [Fighting Fraud with an AI Grandma - Ben Hopkins and Morten Legarth from faith @ VCCP](https://www.wearedevelopers.com/videos/1316-fighting-fraud-with-an-ai-grandma-ben-hopkins-and-morten-legarth-from-faith-vccp) ## Related Articles - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [DevOps Engineer Salary [2023]](https://www.wearedevelopers.com/magazine/203-devops-engineer-salary-2023) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies)