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# IT Support Engineer

- **Company:** Applause IT
- **Location:** Manchester, UK
- **Experience:** Experienced
- **Salary:** £28,000.0 - £32,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Apple IOS, Microsoft Azure, Microsoft Online Services, VoIP, System Configuration, Dynamic Host Configuration Protocol, Linux, Hyper-V, Virtual Private Networks (VPN), Network Troubleshooting, Windows Servers, Networking Basics, Virtual Local Area Networks, Wi-Fi Technology, Microsoft InTune, Information Technology, Laptops, Vmware
- **Published:** June 5, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=ce2ec9ecd6bcc1e2

## About the Role

Do you have a valid Driving License license?, Do you have experience in Microsoft Windows Server?, This is an excellent opportunity for someone with at least 2 years' commercial IT support experience who enjoys a varied, hands-on role supporting both office-based and operational environments., * Minimum 2 years' experience in an IT Support, Desktop Support or 2nd Line Support role

 * Windows 11 administration and support
 * Microsoft Intune
 * Microsoft Azure and Microsoft 365
 * Windows Server 2019 onwards
 * Active Directory, Group Policy, DNS and DHCP
 * Networking fundamentals including switches, VLANs, Wi-Fi and VPNs
 * Mobile device management (iOS and Android)
 * VoIP telephony support
 * Experience using IT Service Desk / Helpdesk systems

Desirable Experience

 * Manufacturing, industrial or warehouse environments
 * Endpoint security solutions
 * VMware or Hyper-V
 * macOS
 * Linux
 * HCL Notes / Domino

About You

You'll be a proactive and customer-focused IT professional who enjoys solving technical problems, taking ownership of support issues and working closely with users across all levels of the business.

## Description

Working as part of the internal IT team, you'll provide 1st and 2nd line support to users across office, warehouse, production and remote-working environments., * Providing 1st and 2nd line technical support

 * Managing support requests through the IT helpdesk
 * Installing, configuring and supporting PCs, laptops, printers, scanners, mobile devices and telephony equipment
 * Troubleshooting hardware, software and networking issues
 * Supporting Microsoft cloud and on-premise technologies
 * Assisting with IT infrastructure upgrades and business projects
 * Maintaining excellent customer service and communication with end users


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