> Markdown version of [/jobs/ext/3351125-werkstudierende-und-minijobber-1st-level-support](https://www.wearedevelopers.com/jobs/ext/3351125-werkstudierende-und-minijobber-1st-level-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

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# Werkstudierende und Minijobber - 1st Level Support

- **Company:** ITTCOM IT-Systemhaus Inh. Thomas Tolj
- **Location:** Hamburg, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Cyber Security, Linux, Issue Tracking Systems, Information Technology, Operational Systems
- **Published:** September 28, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=87ec68abcd598322

## About the Role

* Du studierst Informatik oder einen anderen IT-Studiengang.
 * Du verfügst über erste praktische Erfahrung mit den Betriebssystemen Linux und Windows.
 * selbstständig und eigenverantwortlich Fehler und Probleme lösen
 * erste Kentnisse in Ticketsysteme

## Description

* Du bearbeitest Anfragen per Ticket-System, E-Mail und Telefon.
 * 1st Level Support / Helpdesk
 * Komplexe Zusammenhänge erklärst Du einfach und interessierst Dich für Themen wie IT-Sicherheit und Datenschutz.
 * Lösungswege dokumentierst Du gut nachvollziehbar.


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