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# Customer Operations Engineer (IT-Administration)

- **Company:** KLA Corporation
- **Location:** Dresden, Germany
- **Contract:** Permanent contract
- **Skills:** Linux, Windows Servers, Software Systems, SQL Databases, Containerization, Kubernetes, Docker
- **Published:** September 30, 2026
- **Apply:** https://kla.wd1.myworkdayjobs.com/Search/job/DEU-Saxony-Dresden-City-Center/Customer-Operations-Engineer--IT-Administration-_2635968

## About the Role

* You have a degree in the field of IT or in a comparable subject area.
 * Experience with the installation, configuration and administration of Windows Server systems.
 * It is an advantage if you have already gained experience with SQL servers and with container technologies (such as Docker/ Kubernetes).
 * Experience in the installation, configuration and administration of Linux systems is also desirable.
 * Affinity for technology and are interested in topics related to the IT environment.
 * Excellent communication skills and work independently, customer oriented as well as responsible.
 * Our team operates in an international environment and supports customers worldwide. Therefore, fluency in English (both written and spoken) is required, knowledge of German is an advantage.

## Description

* Acting as the first point of contact for customers, providing professional and solution-oriented support.
 * The installation of our software solutions at the customer's site will be part of your responsibilities.
 * Independent delivery of remote customer support.
 * Monitoring the performance and stability of software solutions, including error analysis and troubleshooting
 * Supporting the rollout of new software releases, including hotfixes and patches, to ensure smooth implementation.


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