> Markdown version of [/jobs/ext/3352667-senior-implementation-manager](https://www.wearedevelopers.com/jobs/ext/3352667-senior-implementation-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Senior Implementation Manager

- **Company:** CVS Health
- **Location:** United States
- **Experience:** Expert
- **Salary:** $54,300.0 - $119,340.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Office, Microsoft PowerPoint, Salesforce.Com
- **Published:** September 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=ef75efcbda260af9

## About the Role

* 5 to 7 years of experience in project management, healthcare implementation, or a related field.
 * 5 to 7 years of healthcare client-facing experience, including direct management of client relationships, issue resolution, and successful delivery of healthcare products, services, or implementation initiatives.
 * Strong problem-solving skills with the ability to assess risks, recommend solutions, and drive issues to resolution within established timelines.
 * Demonstrated ability to collaborate effectively across cross-functional teams
 * Proven execution and delivery skills, including prioritizing work, managing competing deadlines, coordinating cross-functional resources, and achieving established business objectives.
 * Proficiency in Microsoft Office Suite (e.g., Excel, Word, PowerPoint, Outlook).

Preferred Qualifications

 * Comprehensive understanding and strong familiarity with Aetna's organizations representing products, services, administration, operations and systems.
 * Working knowledge of Salesforce.

Education

 * Bachelor's degree preferred or a combination of professional work experience and education.

## Description

This is an individual contributor role.

Responsible for directing all aspects of customer benefit plan implementation of self- funded new business clients. Partners with all key internal and external stakeholders to proactively identify and address critical implementation issues ensuring customer expectations are consistently satisfied or exceeded.

What you will do

 * Under general direction, leads the planning and execution of key organizational projects, ensuring consistent alignment with organizational goals, timelines, and budget constraints.
 * Develops project plans and team member assignments, defines specific deliverables and deadlines, and establishes project milestones for the organization.
 * Conducts project post-mortems to capture and apply lessons learned to identify areas for improvement and shares process enhancements to optimize project management practices.
 * Implements and enforces quality control processes to identify and resolve any deviations or deficiencies.
 * Develops change management plans and strategies to minimize resistance and ensure successful adoption.
 * Identifies project risks and issues, develops risk mitigation strategies, and establishes contingency plans.
 * Prepares and delivers project progress reports, highlighting achievements, risks, and mitigation strategies.
 * Directs individuals to manage multiple projects simultaneously, adjust priorities, and meet deadlines while maintaining the highest level of attention to detail.
 * Coaches more junior colleagues in current project management techniques, processes, and responsibilities.


## Related Videos

- [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud)
- [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com)
- [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents)
- [What If We Designed Employee Experience Like a Customer Journey?](https://www.wearedevelopers.com/videos/1824-what-if-we-designed-employee-experience-like-a-customer-journey)
- [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles)
- [Blueprints for Success: Steering a Global Data & AI Architecture](https://www.wearedevelopers.com/videos/1577-blueprints-for-success-steering-a-global-data-ai-architecture)

## Related Articles

- [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager)
- [5 Step Guide to Managing New Job Expectations](https://www.wearedevelopers.com/magazine/343-5-step-guide-to-managing-new-job-expectations)
- [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv)
- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [Promotion Interview Questions: How to Answer and Get the Job](https://www.wearedevelopers.com/magazine/413-promotion-interview-questions-how-to-answer-and-get-the-job)
- [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer)