> Markdown version of [/jobs/ext/3354128-solutions-architect](https://www.wearedevelopers.com/jobs/ext/3354128-solutions-architect). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Solutions Architect - **Company:** CLEO, LTD. - **Location:** Santa Fe, NM, United States (Remote available) - **Experience:** Expert - **Salary:** $120,000.0 - $140,000.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Application Integration Architecture, Software as a Service, Cloud Computing, UN Electronic Data Interchange for Administration Commerce and Transport, JSON, Extensible Markup Language (XML), Warehouse Management Systems, Large Language Models, SOAPAPI, Information Technology, Virtual Agents - **Published:** September 16, 2026 - **Apply:** https://www.techcareers.com/job.asp?id=3392082215&tx=FJ9592FFR&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54 ## About the Role * Bachelor's degree in Computer Science, Computer Information Systems, or a related field, or equivalent relevant experience * 5+ years in a pre-sales, solutions engineering, or customer-facing technical role within a B2B SaaS, iPaaS, EDI, or supply chain software environment * Hands-on experience with EDI (X12, EDIFACT), B2B integration protocols, and cloud or on-premises integration platforms * Understanding of core supply chain processes including Order-to-Cash, Procure-to-Pay, and Load Tender-to-Invoice * Knowledge of B2B integrations including REST/SOAP APIs and JSON/XML data structures * Demonstrated ability to lead technical discovery, solution design, and POC execution in complex, multi-stakeholder enterprise sales cycles * Experience articulating AI-powered product capabilities to both technical and business audiences, translating relevant capabilities into measurable ROI * Preferred: hands-on experience with AI/ML-powered SaaS features including LLM applications, agentic AI workflows, or intelligent automation * Preferred: familiarity with common supply chain systems (ERP, WMS, TMS) and trading partner ecosystems * Preferred: experience working at or alongside global consulting firms or systems integrators in a pre-sales or delivery capacity ## Description * Function as the supply chain expert, technical lead, trusted advisor throughout the sales cycle * Conduct discovery sessions directly with prospective and existing customers to gather business and technology requirements, including identifying where AI-powered capabilities deliver the highest value * Translate technical architecture into business outcomes for C-suite stakeholders (CTO, COO, VP of Supply Chain) * Design end-to-end integration architectures tailored to each prospect's ERP, WMS, TMS, and trading partner ecosystem * Demonstrate the value of Cleo solutions through presentations and demonstrations on-site and remote * Assess, scope, and complete POCs to demonstrate measurable ROI in real customer environments, with clear success criteria and minimal turnaround * Lead the technical response for RFI/RFPs, ensuring Cleo's value propositions are clearly articulated and differentiated against competitive alternatives * Serve as Cleo's AI subject matter expert in customer-facing conversations, articulating how AI capabilities in the platform create competitive advantage for supply chain companies * Apply AI tools across the sales cycle in ways that reflect seniority and judgment, from sharpening discovery hypotheses and accelerating POC builds to producing documentation and demonstration proof points that would have taken significantly longer otherwise * Collaborate with Product Management to provide voice-of-the-customer feedback, influencing the roadmap based on market trends and patterns observed across prospect engagements * Partner with Customer Success and Professional Services to ensure smooth technical handoffs post-close, with clear documentation of customer architecture and agreed use cases * Contribute to the SA knowledge base by building reusable assets, demo scripts, and POC frameworks that scale pre-sales team capacity Supply Chain Fluency This role calls for someone who can operate as both a supply chain advisor and a technical architect, often in the same conversation. The table below outlines what strong looks like across both: understanding a customer's operational reality well enough to advise on it, and designing the integration architecture that actually solves it. AI Fluency Competencies The SA role carries a meaningful AI dimension on two fronts: applying AI tools to do the work of pre-sales at a higher level, and advising prospects on where AI-powered integration capabilities create tangible operational value.