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# Salesforce Administrator

- **Company:** Cottingham and Butler
- **Location:** Dubuque, IA, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Artificial Intelligence, Cloud Computing, Software Documentation, Information Systems, Data Deduplication, Data Integrity, Data Synchronization, Design Web Format, Middleware, Monitoring of Systems, Release Management, Cloud Services, Salesforce.Com, Apex Code, Salesforce Lightning, Salesforce Sales Cloud, Information Technology, Integration Frameworks, Salesforce Object Query Language (SOQL), Data Management, User Administration
- **Published:** September 15, 2026
- **Apply:** https://www.techcareers.com/job.asp?id=3391442928&tx=IT9285TTD&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

* Bachelor's degree in Information Systems, Business, Computer Science, or equivalent experience.
 * 5+ years of Salesforce Administration experience in a complex, enterprise environment.
 * Deep knowledge of Salesforce configuration, security model, automation tools, reporting, and data management.
 * Experience gathering business requirements and delivering Salesforce solutions that improve efficiency and user experience.
 * Hands-on experience supporting Salesforce integrations and data synchronization processes.
 * Strong understanding of CRM best practices, governance, and data stewardship.
 * Excellent problem-solving, communication, and stakeholder management skills., * Salesforce Administrator Certification required or strongly preferred; Advanced Administrator, Business Analyst, or Platform App Builder certifications are a plus.
 * Experience with Salesforce Flow, Approval Processes, Dynamic Forms, and Lightning Experience customization.
 * Working knowledge of Apex, SOQL, Lightning Web Components (LWC), or Salesforce development concepts.
 * Experience with Sales Cloud, Service Cloud, Experience Cloud, or Financial Services Cloud.
 * Experience in insurance, employee benefits, financial services, or a highly regulated industry.
 * Experience leveraging Salesforce Einstein, Agentforce, Copilot, or other AI-enabled Salesforce capabilities.

Skills & Competencies

Strong Salesforce platform expertise, business process analysis, solution design, data management, stakeholder collaboration, communication, continuous improvement mindset, and the ability to translate business challenges into scalable CRM solutions.

## Description

* Serve as the primary administrator for Salesforce, including user management, security, profiles, permission sets, roles, and sharing rules.
 * Configure and maintain Salesforce objects, fields, page layouts, validation rules, record types, flows, and other declarative solutions.
 * Design, build, and optimize business process automation using Salesforce Flow and other low-code tools.
 * Partner with business leaders and end users to gather requirements and translate business needs into scalable Salesforce solutions.
 * Create and maintain reports, dashboards, and analytics that provide actionable business insights.
 * Manage data quality through governance, deduplication, data imports, cleansing initiatives, and ongoing monitoring.
 * Support and maintain integrations between Salesforce and third-party applications using APIs, middleware, and native integration tools.
 * Coordinate testing, deployment, and release management activities for Salesforce enhancements and updates.
 * Evaluate and implement new Salesforce features, products, and capabilities, including Salesforce Einstein and AI-driven functionality.
 * Develop user documentation, training materials, and best practices to drive adoption and maximize platform effectiveness.
 * Monitor system performance, troubleshoot issues, and provide advanced support to users across the organization.


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