> Markdown version of [/jobs/ext/3358782-pc-support-specialist-ii](https://www.wearedevelopers.com/jobs/ext/3358782-pc-support-specialist-ii). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # PC Support Specialist II - **Company:** TEKSYSTEMS INC. - **Location:** Goodlettsville, TN, United States - **Experience:** Experienced - **Salary:** $45,760.0 - $54,080.0 - **Contract:** Temporary to permanent - **Skills:** Microsoft Windows, Active Directory, Android Software Development, Apple IOS, Apple Mac Systems, Dynamic Host Configuration Protocol, Domain Name System (DNS), Virtual Private Networks (VPN), Simple Mail Transfer Protocols, TCP/IP, Information Technology, Windows Client - **Published:** September 19, 2026 - **Apply:** https://dejobs.org/x/x/DC6FD7443AF84B66925C986103D476A2/job/ ## About the Role desktop support, Microsoft 365 support, customer service, Active directory, remote support Top Skills Details desktop support,Microsoft 365 support,customer service, Associate degree in Computer Science preferred. Network+, ITIL, A+, or Microsoft Fundamentals certifications preferred. Strong understanding of Windows 10/11, macOS, iOS, and Android environments. Familiarity with TCP/IP, DNS, DHCP, SMTP, VPN, and Active Directory concepts. Experience supporting remote users and distributed teams., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. ## Description One of our clients is seeking a PC Support Specialist II to provide Tier 2 technical support for desktop systems, software, and peripherals across corporate offices, distribution centers, and field locations. This role is responsible for ensuring optimal functionality and performance of end-user devices while supporting hardware lifecycle refresh projects and enterprise IT initiatives. The ideal candidate will possess strong troubleshooting skills, a customer-focused mindset, and experience supporting a wide range of endpoint technologies. The position works closely with other IT teams to resolve issues, support technology deployments, and maintain a high level of service for end users. ## Related Videos - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Challenges of building React and React Native apps](https://www.wearedevelopers.com/videos/448-challenges-of-building-react-and-react-native-apps) - [Xcode development redefAIned](https://www.wearedevelopers.com/videos/100195-xcode-development-redefained) - [Are Your APIs Ready for AI Agents](https://www.wearedevelopers.com/videos/2004-are-your-apis-ready-for-ai-agents) - [Harnessing Apple Intelligence: Live Coding with Swift for iOS](https://www.wearedevelopers.com/videos/1515-harnessing-apple-intelligence-live-coding-with-swift-for-ios) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)