> Markdown version of [/jobs/ext/3359195-desktop-support-engineer](https://www.wearedevelopers.com/jobs/ext/3359195-desktop-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Desktop Support Engineer - **Company:** TEKSYSTEMS INC. - **Location:** San Diego, CA, United States - **Experience:** Experienced - **Salary:** $83,200.0 - $104,000.0 - **Contract:** Temporary contract - **Skills:** Microsoft Windows, Active Directory, Apple Mac Systems, Ubuntu (Operating System), Chrome OS, Command-Line Interface, Cloud Computing, Collaborative Software, Computer Networks, Dynamic Host Configuration Protocol, Desktop Computing, Linux, Domain Name System (DNS), Identity and Access Management, Issue Tracking Systems, Virtual Private Networks (VPN), Network Troubleshooting, Lightweight Directory Access Protocols (LDAP), Productivity Software, TCP/IP, Transmission Control Protocol (TCP), Wireless Networks, Scripting, Software Troubleshooting, Wired Networks, Laptops, Gsuite, User Accounts - **Published:** September 15, 2026 - **Apply:** https://dejobs.org/x/x/D08BA96ED8204BCCAA602A7412B50AD3/job/ ## About the Role * 3-5 years of experience in a Desktop Support, IT Support, Systems Administrator, or related technical support role. * Strong experience troubleshooting hardware and software issues in an enterprise environment. * Advanced knowledge of macOS, Windows 10, Ubuntu Linux, and Chrome OS. * Experience supporting Google Workspace products in a corporate setting. * Working knowledge of networking concepts, including VPN, DHCP, DNS, TCP/IP, and wireless networking. * Experience administering Active Directory and LDAP accounts. * Proficiency using Command Line Interface (CLI) tools for troubleshooting and system administration. * Strong analytical and problem-solving skills. * Excellent verbal and written communication skills. * Ability to effectively prioritize workload and manage competing priorities., * Experience with endpoint management tools and device deployment. * Knowledge of identity and access management best practices. * Familiarity with scripting or automation tools. * Experience supporting hybrid or cloud-based environments. Skills * Desktop & End User Support * Windows, macOS, Linux, and Chrome OS Administration * Active Directory & LDAP * Google Workspace * VPN, DNS, DHCP, TCP/IP Networking * Hardware & Software Troubleshooting * Customer Service & User Support * Technical Documentation * CLI & System Diagnostics * Incident & Ticket Management This role is ideal for a hands-on IT professional who enjoys solving technical challenges and supporting users across a diverse technology environment. ## Description We are seeking a Desktop Support Engineer to provide onsite and remote technical support across a diverse enterprise environment. This individual will be responsible for troubleshooting hardware, software, operating system, and network-related issues while delivering exceptional customer service to end users. The ideal candidate will have strong problem-solving abilities, experience supporting multiple operating systems, and a solid understanding of enterprise identity and collaboration platforms., * Provide Tier 1 and Tier 2 desktop support for end users in a fast-paced enterprise environment. * Troubleshoot and resolve hardware, software, operating system, and peripheral issues. * Support and administer Windows 10, macOS, Ubuntu Linux, and Chrome OS devices. * Configure, deploy, maintain, and troubleshoot desktops, laptops, mobile devices, printers, and other end-user technologies. * Manage user accounts, permissions, and group memberships within Active Directory and LDAP environments. * Support enterprise collaboration and productivity tools, including Google Workspace. * Diagnose and resolve networking issues related to VPN connectivity, DNS, DHCP, wireless, and wired network access. * Utilize command line tools and scripting utilities to troubleshoot and resolve technical issues. * Document incidents, service requests, resolutions, and technical procedures within the ticketing system. * Prioritize and manage multiple support requests while maintaining service level expectations. * Collaborate with infrastructure, networking, and security teams to escalate and resolve complex technical issues. * Deliver excellent customer service and communicate technical information effectively to both technical and non-technical users. ## Related Videos - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [The ABC of DX](https://www.wearedevelopers.com/videos/727-the-abc-of-dx) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again)