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# Site Support Engineer

- **Company:** Signify Holding
- **Location:** Bridgewater, NJ, United States
- **Experience:** Experienced
- **Salary:** $73,000.0 - $107,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Android Software Development, Apple IOS, Apple Mac Systems, Business Software, Microsoft Outlook, Collaborative Software, Desktop Computing, Virtual Private Networks (VPN), System Center Configuration Manager, Azure Active Directory, Remote Service Software, Microsoft SharePoint, VPN Clients, Wi-Fi Technology, Peripherals, Microsoft InTune, Information Technology, Laptops, Servicenow
- **Published:** September 10, 2026
- **Apply:** https://lighting.wd3.myworkdayjobs.com/jobs-and-careers/job/Bridgewater-NJ/Site-Support-Engineer_366239

## About the Role

* BS in Computer Science, Information Technology, or related field
 * 3+ years of experience in onsite IT support, desktop support, field support, or service desk support.
 * Strong knowledge of Windows operating systems; macOS experience is a plus.
 * 2+ years of experience working with advanced R&D IT Equipment (purchasing, configuring, modifying)
 * Experience with asset management and IT inventory processes.

Common Tools and Technologies

 * Windows, macOS, iOS, Android
 * Microsoft 365, Outlook, Teams, OneDrive, SharePoint
 * Active Directory and Microsoft Entra ID
 * Microsoft Intune, SCCM
 * ServiceNow
 * VPN clients, Wi-Fi tools, remote support tools
 * Printers, scanners, meeting room systems, AV equipment

*Must be legally authorized to work in the United States without current or future company sponsorship needs.

## Description

This is an exciting job opportunity for a Site Support Engineer onsite/hybrid to join our Digital team in Bridgewater, NJ.

The Site Support Engineer is responsible for troubleshooting hardware, software, network, printer, meeting room, and end-user technology issues and acts as the local IT contact for employees and works closely with remote service desk, infrastructure, security, and vendor teams.

What you'll do

 * Provide face-to-face technical support for employees at the office or client site.
 * Troubleshoot laptops, desktops, mobile devices, printers, scanners, docking stations, monitors, and peripherals.
 * Install, configure, maintain, and replace IT hardware and software and support Windows, macOS, Microsoft 365, VPN, email, collaboration tools, and business applications.
 * Maintain accurate ticket updates, asset records, technical documentation, and knowledge base articles.
 * Follow IT security policies, access control procedures, and data protection standards.


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