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# Field Solutions Engineer

- **Company:** Lumeris, Inc
- **Location:** United States (Remote available)
- **Experience:** Expert
- **Salary:** $133,200.0 - $180,900.0
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Artificial Intelligence, Cloud Database, Data Architecture, Data Infrastructure, Data Structures, Interoperability, IBM Watson Health, Chatbots, Data Ingestion, Fast Healthcare Interoperability Resources, Health Level Seven International
- **Published:** September 22, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=2d7c6fca62c69db1

## About the Role

* 7+ years of progressive experience in healthcare solution engineering, clinical transformation, healthcare consulting, technical pre-sales, or healthcare SaaS sales.
 * Deep understanding of provider/payer economics, population health management, and the operating priorities of health systems.
 * Proven ability to engage customer executives, clinical leadership (physicians, nursing executives), and technical practitioners. You can talk comfortably about APIs, EHR workflows, and clinical protocols in the same conversation.
 * Track record of active participation in complex, multi-stakeholder enterprise sales cycles with a focus on shaping custom technical/clinical strategies.
 * Strong presentation, facilitation, and clinical/technical storytelling skills, with the ability to distill highly complex topics into clear value propositions., * A clinical degree or license (e.g., Registered Nurse (RN) or comparable clinical background) is highly preferred.
 * Experience working with AI-enabled healthcare platforms, Conversational AI, or modern data architectures (e.g., FHIR, HL7, cloud databases, and interoperability tools).
 * Experience in startup minded organization with the ability to pivot quickly, build new processes, and support ongoing iterations for tools, templates, and playbooks.

Key Attributes for Success

 * You connect the dots between strategic enterprise goals, day-to-day clinical workflows, underlying technology, data structures, and financial ROI.
 * You balance a client's aspirational vision with Tom's platform capabilities, ensuring we only sell what we can confidently deliver.
 * You excel at working across matrixed internal teams (Product, Architecture, Implementation, Finance) to align interests and remove roadblocks.
 * You have a high learning velocity, staying ahead of emerging trends in healthcare AI, automation, and clinical operating models.

## Description

As a Field Solutions Engineer, you are the primary, front-line solution partner and key technical specialist for customer pursuits. Supporting 2 to 3 Sales Leaders, you will engage deeply with prospective clients early in the sales cycle., Discovery & Solution Scoping

 * Lead discovery sessions with clinical, technical, and operational executives and leaders to uncover current-state workflows, pain points, data infrastructure constraints, and strategic priorities.
 * Map client requirements to viable, high-impact Tom use cases, defining how the platform can address the specific needs for the prospect account.
 * Identify solution risks, feasibility issues, and implementation dependencies early, coordinating validation across cross-functional teams before commercial commitments are made.

Clinical & Technical Storytelling (Demos & Workshops)

 * Deliver highly engaging, workflow-oriented custom demonstrations that illustrate the future state of care delivery enabled by Tom.
 * Facilitate Tom Immersion Studio experiences, using clinical storytelling to make complex data, integration, and AI capabilities tangible for executive and clinical buyers.
 * Bridge the gap between algorithmic/technical mechanics (such as AI models, RAG, and data ingestion) and clear business/clinical value.

Solution Blueprinting & Deal POV Strategy

 * Co-create deal-specific Points of View (POVs) and customized solution blueprints detailing use cases, integration/configuration assumptions, pilot parameters, and phased deployment approaches.
 * Partner with Growth team account owners to craft account-level strategy, ensuring proposed solutions align with both client ambitions and Lumeris product scalability.

Commercial Proposals & Value Case Development

 * Partner with Finance and Revenue teams to co-develop client-specific value hypotheses, ROI models, and business-case inputs.
 * Serve as a key technical contributor to RFIs, RFPs, and security questionnaires (DDQs), leveraging internal knowledge bases to address complex technical and clinical objections.

Cross Functional Handoffs for Go Live Success

 * Ensure a seamless, highly disciplined handoff from Sales to the Implementation and Customer Success teams.
 * Provide thorough documentation of agreed-upon use cases, workflow designs, scoped parameters, success metrics, and clinical/technical assumptions to guarantee delivery integrity.