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# Technical Application Specialist Molecular Diagnostics, EMEA

- **Company:** Abbott GmbH & Co. KG
- **Location:** Wiesbaden, Germany
- **Contract:** Permanent contract
- **Skills:** Application Services, Performance Monitor
- **Published:** September 4, 2026
- **Apply:** https://abbott.wd5.myworkdayjobs.com/abbottcareers/job/Germany---Wiesbaden-Delkenheim/Technical-Application-Specialist--m-w-d--Molecular-Diagnostics--EMEA_31161072

## About the Role

* Bachelor's or Master's degree in Molecular Biology, Biochemistry, Life Sciences, or a related scientific discipline.
 * Alternatively, an equivalent combination of education and relevant laboratory experience.
 * Experience in molecular diagnostics, clinical laboratory environments, or technical/application support is highly preferred.
 * Experience with one or more of the following: Nucleic acid extraction, PCR (Polymerase Chain Reaction), FISH (Fluorescence In Situ Hybridization), Molecular diagnostic workflows and instrumentation
 * Strong analytical and troubleshooting skills
 * Customer-focused mindset with excellent interpersonal skills
 * Ability to work independently in a fast-paced environment
 * Fluent in English, additional languages are considered an advantage

## Description

* To become part of a dynamic, highly educated, highly skilled, and motivated team
 * Flat hierarchies, open appreciative mentality, and efficient, constructive lines of communication
 * Multi-national environment, where we foster the development of our talents within the enterprise

The Opportunity

This position works out of our Wiesbaden site - Molecular Diagnostics - Abbott GmbH. In this highly visible role, you will serve as a trusted technical expert, helping customers maximize the performance of cutting-edge diagnostic solutions while collaborating with cross-functional teams to deliver an exceptional customer experience.

Your Tasks:

 * Provide technical and application support via phone, email, virtual platforms, and on-site visits.
 * Troubleshoot complex issues related to molecular diagnostic instruments, assays, and workflows.
 * Manage and document customer inquiries, investigations, and complaint cases.
 * Coordinate escalated technical issues to ensure timely and effective resolution.
 * Develop and deliver product and application training programs for customers and internal stakeholders.
 * Conduct workshops, seminars, and hands-on training sessions both on-site and remotely.
 * Support Sales and Marketing teams during customer visits, product demonstrations, and scientific presentations.
 * Provide technical expertise for tenders and business development initiatives.
 * Represent the company at industry conferences, trade shows, and customer events.
 * Partner with global technical support organizations to drive issue resolution and continuous improvement.
 * Support new product launches and monitor performance in the field.


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