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# Deskside/Field IT Support Engineer

- **Company:** Echo It Solutions, Inc.
- **Location:** United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** IMac, Health Informatics, Windows Desktop, Servicenow
- **Published:** September 1, 2026
- **Apply:** https://www.dice.com/job-detail/d5f69232-22f7-41c0-a945-ca52240023e9

## About the Role

* 4+ years Deskside / Field IT Support
 * Windows Desktop & Laptop Troubleshooting
 * Hardware & Peripheral Break/Fix
 * Printers, Monitors, Docking Stations & Workstations
 * IMAC - Install, Move, Add, Change
 * Device Deployment, Refresh & Replacement
 * Basic Networking Troubleshooting
 * ServiceNow / ITSM experience
 * Enterprise / Healthcare IT experience preferred
 * Smart Hands & Onsite Incident Resolution
 * Asset Tracking & Lifecycle Management
 * Business Hours + On-Call / Extended Support

Ideal candidate: A strong hands-on IT professional who can resolve on-site issues quickly, work directly with end users, and follow healthcare security and safety standards.