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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Director, Software Engineering - **Company:** Docusign, Inc. - **Location:** San Francisco, CA, United States (Remote available) - **Salary:** $202,100.0 - $299,625.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Amazon Web Services, Microsoft Azure, Distributed Systems, Elasticsearch, Information Retrieval, Machine Learning, Software Engineering, Data Ingestion, Indexer, Information Technology, DocuSign - **Published:** September 2, 2026 - **Apply:** https://jobs.localjobnetwork.com/apply/add/86310912/1 ## About the Role * Bachelor's degree in Computer Science, Engineering, or a related technical field * 12+ years of experience in software engineering leadership, specifically managing teams focused on large-scale distributed systems * Experience with Elasticsearch, including cluster tuning, index design, and scaling search workloads in a production environment * Proven track record of delivering search-related infrastructure or features that handle high-volume data ingestion and complex retrieval requirements * Experience collaborating with ML teams to integrate models which improve search relevance and ranking * Experience with cloud-native architecture (AWS, Azure, or GCP) and managing the total cost of ownership for massive search clusters Preferred * Excellent communication skills with the ability to translate complex search metrics (e.g., NDCG, latency percentiles) into clear business outcomes for executive stakeholders * Master's degree in Computer Science or a related field with a focus on Information Retrieval or Distributed Systems * Experience implementing vector databases for multimodal search * Background in LegalTech or FinTech, specifically working with OCR, unstructured document indexing, or contract lifecycle management (CLM) * Experience in a reporting structure where you have successfully managed managers or multiple high-impact engineering pods ## Description As the Director of Engineering for Search, you serve as the strategic architect behind the discovery engine that powers the world's most critical agreements. By bridging the gap between robust distributed infrastructure and advanced ML features, you ensure that millions of users can instantaneously extract intelligence and value from their vast repositories of contracts. You drive business growth by transforming Search from a utility into a competitive advantage, collaborating closely with applied scientists and directly impacting the scalability of our entire platform. This position is a people manager role reporting to the VP of Engineering, AI. Responsibility * Own the strategic roadmap and execution for Docusign's search infrastructure, ensuring the platform is scalable, resilient, and capable of indexing millions of global agreements * Lead and scale a high-performing, geo-distributed engineering team, fostering a culture of technical excellence while mentoring future leaders within the organization * Drive operational excellence and system performance by optimizing indexing latency, search relevance, and efficiency across multiple cloud providers * Collaborate with Product, UX, and ML teams to translate complex customer discovery needs into intuitive, secure, and robust search experiences Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. 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