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# Customer Solution Specialist

- **Company:** Ammega US Inc.
- **Location:** West Caldwell, NJ, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Electronic Mailing
- **Published:** September 14, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=c8f2fcbf774d841c

## About the Role

* High School Diploma and/or at least four (4) years of previous experience.
 * Experience with Word, Excel, and Outlook.
 * Excellent verbal and written communication skills.
 * Strong analytical and problem-solving skills.
 * Leadership acumen.
 * Positive team spirit.
 * Entrepreneurial and customer focus.
 * Learning agility.
 * Ability to deliver what is promised.
 * Drive for change and innovation.
 * Ability to build relationships through collaboration.

## Description

* Communicating with customers to receive orders for products and installations via fax, e-mail, phone, or from sales staff.
 * Processing customer orders accurately and timely.
 * Researching customer order history and reviewing inventory for availability.
 * Maintaining and updating customer files.
 * Following up on orders in progress and communicating order statuses with outside sales staff.
 * Interacting extensively with vendors and customers.
 * Performing product research through contact with our vendors.
 * Obtaining pricing on purchases, generating and following up on quotes.
 * Answering the phones timely and professionally throughout office hours; filing, faxing, e-mailing, and various other office and clerical duties to be completed as needed.
 * Verifying accuracy of order when receiving vendor products.
 * Allocating cost of inventory to orders.
 * Transferring stock to other branches upon request.