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# Junior IT Support Specialist

- **Company:** Northwest LLC
- **Location:** Tucson, AZ, United States
- **Experience:** Starter
- **Salary:** $36,400.0 - $38,480.0
- **Contract:** Internship / Graduate position
- **Skills:** Microsoft Windows, Cloud Computing, Cyber Security, Networking Basics, Remote Service Software, Computer Equipment, Information Technology
- **Published:** September 17, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=016359c3cdf95291

## About the Role

* 0-2 years of IT, help desk, internship, or customer service experience
 * Basic knowledge of Windows, Microsoft 365, and computer hardware
 * Strong problem-solving and communication skills
 * Positive attitude and willingness to learn

Bonus Points For

 * CompTIA A+ certification
 * Exposure to cloud technologies or cybersecurity
 * Experience with remote support tools

Why Join Us?

 * Hands-on IT experience from day one
 * Supportive team environment

## Description

We're looking for a Junior IT Support Specialist who is curious, customer-focused, and ready to learn. If you're the person friends and family call when their technology isn't working, this could be the perfect opportunity for you.

What You'll Do

 * Help employees solve everyday technology issues
 * Set up laptops, accounts, and equipment for new hires
 * Assist with employee offboarding and asset tracking
 * Support Microsoft 365, Windows devices, and basic networking needs
 * Participate in IT projects and technology rollouts
 * Help keep our systems secure and running smoothly