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# Information Security Representative

- **Company:** Dupaco Community Credit Union
- **Location:** Dubuque, IA, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Cyber Security, Anti-Phishing, Cybercrime
- **Published:** September 14, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=ce8dea271fe9a043

## About the Role

Be the first line of defense against cyber threats. Dupaco is seeking an Information Security Representative who is passionate about technology, problem-solving, and protecting critical information. In this role, you'll monitor security events, investigate potential threats, respond to security-related requests, and help foster a culture of cybersecurity awareness across the organization. If you're curious, detail-oriented, and eager to grow your cybersecurity career, we'd love to hear from you., * An associate or bachelor's degree in any field or equivalent work experience, required.

 * Foundational knowledge of IT or cybersecurity concepts, required.
 * Basic understanding of common security threats, including phishing and malware, and practices used to protect accounts and sensitive information.
 * Interest in cybersecurity with a willingness to learn new tools and continue developing technical skills.
 * Problem-solving and research skills, with ability to ask questions and recognize when additional support or escalation is needed.
 * Ability to prioritize tasks, stay organized, and adapt to changing priorities.
 * Ability to communicate and work effectively with employees of various levels of technical knowledge.
 * Experience with Microsoft 365 products., * Team Player: Works well as a member of a group
 * Dedicated: Devoted to a task or purpose with loyalty or integrity, Preferred
 * Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
 * Self-Starter: Inspired to perform without outside help

## Description

* Demonstrates Dupaco Values: Rooted In Trust, Empathetic Understanding, Strengthening Relationships, Advocate for All and Invest in You

What you'll be doing:

 * Monitor, investigate, respond to, and resolve security alerts, suspicious emails, and security-related tickets within established service timeframes, escalating when additional review or support is needed.
 * Support the IT Security department by assisting with investigations of unusual activity and potential threats, as assigned.
 * Participate in security awareness programs and share practical tips to help employees protect themselves and our members' information.
 * Document investigation findings and keep assigned tickets updated.
 * Develop and apply knowledge of security tools to support monitoring, investigations, and the cybersecurity program.
 * Maintain awareness of information security trends, emerging threats, and best practices to support effective information security and cybersecurity practices.
 * Performing other duties as assigned.