> Markdown version of [/jobs/ext/3370083-it-services-spec-iii](https://www.wearedevelopers.com/jobs/ext/3370083-it-services-spec-iii). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Services Spec. III - **Company:** State of South Carolina - **Location:** Columbia, SC, United States (Remote available) - **Salary:** $46,206.0 - $62,322.0 - **Contract:** Temporary contract - **Skills:** Computer Networks, Data Transmissions, Intrusion Detection Systems, Virtual Private Networks (VPN), Mainframes, Microcomputer, Office Automation, System Software, Data Processing - **Published:** September 13, 2026 - **Apply:** https://www.careerbuilder.com/job-details/it-services-spec-iii-010231-resource-information-mgmt-administration-columbia-richland-columbia-sc--ae0c27e5-a844-4756-9943-344d56a7d9a2 ## About the Role A high school diploma and experience in office automation systems, data communications system design, installation, operation, repair, or processing of information in a data processing environment or related systems. An associate degree or a bachelors degree in a related field may be substituted for the required work experience. SCDC Minimum Requirements: * A high school diploma and experience in office automation systems, data communications system design, installation, operation, repair, or processing of information in a data processing environment or related systems. * An associate degree or a bachelors degree in a related field may be substituted for the required work experience. Preferred Qualifications * Associates degree and two (2) years experience with automated systems, microcomputers, minicomputers, data communication hardware/software. OR * A high school diploma and four (4) years experience with automated systems, microcomputers, minicomputers, data communication hardware/software. One (1) year of help desk experience also preferred., * High School Diploma or GED * Some College * Associates Degree * Bachelors Degree * Masters Degree * Doctorate * None of the Above 05 How many years of experience do you have in office automation systems, data communications system design, installation, operation, repair, or processing of information in a data processing environment or related systems? * Less than a year. * 1 year, less than 2. * 2 years, less than 3. * 3 years, less than 4. * 4 years, less than 5. * 5 years, less than 6. * 6 years, less than 7. * 7 years, less than 8. * 8 years, less than 9. * 9 years, less than 10. * 10 or more years. * None., 1st Level Support, Automation Systems, Cellular Telephone, Communication System Design, Communications Equipment Maintenance, Computer Networks, Copying Machines, Cross-Functional, Customer Support/Service, Data Processing, Document Scanners, Documentation, Emerging Technology, Employee Benefits, Equipment Maintenance/Repair, Genetics, Health Insurance, Help Desk, High School Diploma, Identify Issues, Mainframe Computer, Maintenance Services, Network System Hardware, Network System Software, People Management, Printers, Resource Management, Systems Administration/Management, Technical Support, Telecommunications, Telecommunications Equipment, VPN (Virtual Private Network), Videoconferencing ## Description Work Time: Monday - Friday (8:00 AM - 4:00 PM) Hours/Week: 37.50 hrs. Shift/Work Schedule: 02, * Limited supervision-employee is expected to follow established objectives with minimal direction from supervisor. * Provides first level support and help desk services for users of SCDC mainframe systems, PC Networks, and telecommunications systems. * Serves as the central point of contact for all password resets, user IDs, access issues, and related technical support inquiries. * Coordinates IT and telecommunications hardware exchanges, repairs, and support services for equipment to include printers, card scanners, telephones, cell phones, digital cameras, and other related devices. * Conducts precursory evaluations and of IT Equipment. * Provides technical support to end users to ensure proper use and functionality of data phones, VPN access, Duo tokens, and other related technologies. * Maintains current knowledge of evolving technology systems and applications in order to effectively troubleshoot issues and provide user support. * Supports video conferencing equipment, multi-function printers/copiers and emerging technologies. * Serves as back-up to other help desk staff members in the performance of their duties, and continue cross-training, so all members will be able to assist with all help desk duties. * Assist with documenting help desk procedures and ensuring latest processes are documented in the help desk guide. * Assist in maintaining proper IT equipment and telecommunications equipment inventories. * Performs minor repairs of equipment, when possible, and determines the need for replacement parts or escalation to authorized vendors for advanced repair services. * Resume preferred but not required. ## Related Videos - [Unlocking the Power of the Mainframe: Developing modern applications on z/OS](https://www.wearedevelopers.com/videos/764-unlocking-the-power-of-the-mainframe-developing-modern-applications-on-z-os) - [Flexibility is Key: Unlocking the Advantages of Versatile Software Solutions for Strategic Innovatio](https://www.wearedevelopers.com/videos/1943-flexibility-is-key-unlocking-the-advantages-of-versatile-software-solutions-for-strategic-innovatio) - [".Net is too slow" was not an option](https://www.wearedevelopers.com/videos/100176-net-is-too-slow-was-not-an-option) - [Architecture Communication Canvas](https://www.wearedevelopers.com/videos/674-architecture-communication-canvas) - [Cloud as the new mainframe: why the cloud hype does not reflect the dev reality](https://www.wearedevelopers.com/videos/797-cloud-as-the-new-mainframe-why-the-cloud-hype-does-not-reflect-the-dev-reality) - [From Space to Software: Reliability Lessons 40 Years After Challenger](https://www.wearedevelopers.com/videos/100283-from-space-to-software-reliability-lessons-40-years-after-challenger) ## Related Articles - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Software Developer Salary in South Africa](https://www.wearedevelopers.com/magazine/232-software-developer-salary-in-south-africa) - [Frontend Developer Salary in South Africa](https://www.wearedevelopers.com/magazine/234-frontend-developer-salary-in-south-africa) - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)