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# Desktop Technician

- **Company:** The Technology
- **Location:** South Portland, ME, United States
- **Salary:** $47,840.0
- **Contract:** Permanent contract
- **Skills:** Zebra (Programming Language), Microsoft Windows, Backup Devices, Ubuntu (Operating System), Data Centers, Desktop Computing, Human-Computer Interaction, HP Thin Clients, Web Browsers, Microsoft Software, Microsoft SharePoint, CompTIA Strata - PC Hardware Technology Engineer, Peripherals, Computer Equipment, Extreme Programming
- **Published:** September 21, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=504134513182b157

## About the Role

YOU SHOULD BE ABLE TO HANDLE EVERYTHING ABOVE BECAUSE YOU HAVE EXPERIENCE LIKE:
Extensive knowledge of PC hardware, internal components, and printer systems
Hands-on experience in hardware troubleshooting and repair
Strong understanding of operating systems, protocols, and technical standards
Ability to interpret technical manuals and OEM guides effectively, Must have valid driver's license, auto insurance, and reliable transportation for occasional travel
Ability to sit, stand, or walk for extended periods
Dexterity to operate computer equipment and power tools
Capacity to lift and transport moderately heavy objects (e.g., computers, peripherals, and printers), Candidates must be authorized to work in the United States

## Description

Perform system maintenance tasks, including executing daily backup procedures
Troubleshoot, install, and reinstall various Windows operating systems (XP, 2000, 7, 10, 11)
Work with Ubuntu PCs and Dell laptops for installation, configuration, and troubleshooting
Diagnose and repair PC, desktop, and printer hardware, including internal components and peripherals
Use technical manuals, OEM guides, and procedural documentation effectively
Operate tools, components, and peripheral accessories for hardware tasks
Monitor and resolve service tickets promptly and document resolutions for team sharing
Adhere to all safety protocols, including TSP and customer-specific policies, as well as 5S cleanroom procedures
Collaborate closely with the customer's internal team, taking on additional tasks as needed
Escalate unresolved issues to the operations coordinator or field service manager
Install, troubleshoot, and replace WYSE Thin Clients, Zebra/Intermec/Honeywell label printers, and other peripherals
Utilize tools like Fluke NetTool to test LAN connections and resolve basic network issues
Provide desktop and laptop hardware/software support, including SharePoint, web browsers, and Microsoft software
Deploy new desktop/laptop systems, accessories, and maintain IT office setups
Conduct back-up and recovery tasks and provide application and facility support
Configure and repair hardware/software for Tool User Interface (TUI) PCs, including low-voltage wiring and Windows 11 upgrades
Support automation, data center walkthroughs, and cleanroom-specific IT tasks
Perform low-voltage wiring for light towers (TUI to Fab tools)
Configure light towers for operational integration
Upgrade TUI systems to Windows 11
Configure drivers for serial cards
Install and set up multiplexers
Manage and maintain the TUI deployment checklist